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“A great hotel on a very good location” 5 of 5 stars
Review of BEST WESTERN Premier Hotel Glockenhof

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BEST WESTERN Premier Hotel Glockenhof
4.5 of 5 Hotel   |   Sihlstrasse 31, Zurich 8001, Switzerland   |  
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Ranked #27 of 126 Hotels in Zurich
Certificate of Excellence 2014
Amsterdam, The Netherlands
Top Contributor
77 reviews 77 reviews
29 hotel reviews
Reviews in 21 cities Reviews in 21 cities
127 helpful votes 127 helpful votes
“A great hotel on a very good location”
5 of 5 stars Reviewed August 18, 2013

Nice rooms
Service minded staff
A causy bar
Inside and outside ( if wheater allows ) restaurant
Free and very good internet ( also in the rooms )
We can recommand to stay in this fine hotel
The staff is doing their utmost that guests will have an enjoyeble stay

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelier03, General Manager at BEST WESTERN Premier Hotel Glockenhof, responded to this review, September 8, 2013
Dear guest, thank you very much for taking the time to share your recent experience at the Glockenhof with the Tripadvisor community. We are happy that you enjoyed such a momorable stay and we are looking forward to welcoming you back in the not too distant future.

Matthias Sutter, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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234 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
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English first
Sofia, Bulgaria
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 7, 2013

I have spent couple of weeks in Glockenhof hotel Zurich at the end of May 2013. Hotel staff was polite and very efficient. The room is good and the bed is very comfort. Hotel location is excellent. I warmly recomend.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelier03, Geschäftsführer at BEST WESTERN Premier Hotel Glockenhof, responded to this review, July 12, 2013
Dear guest
Wow, what a lovely comment. Thank you very much for that. I am so glad you enjoyed your stay with us, and that everything met your Needs during your whole stay.
Hopefully we have the opportunity to welcoming you back real soon.

Matthias Sutter, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 27, 2013 via mobile

This is my third stay at the Glockenhof. We moved here after one unsatisfactory night at Seidenhof just down the street. Rooms are new, spotless, the beds are comfy and the location is unbeatable. Like every other hotel in this category in ZH it is pricey compared to similarly rated places in other cities - for ZH I would go so far as to say it is Preiswert.
Two small complaints: wifi Internet access is provided by Swisscom and is (thankfully) now free of charge. However it is hopelessly cumbersome to log-in to and the rate of dropped connections and overall speed make it frustrating.
Second, we requested non-feather pillows. Additional pillows were delivered while we were out during the day, but they too were feather. We didn't discover this until our return later in the evening. We called reception and the lone night porter was weary about leaving the front desk to look for our pillows. Eventually he did look, but couldn't find any...

  • Stayed June 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelier03, Geschäftsführer at BEST WESTERN Premier Hotel Glockenhof, responded to this review, July 12, 2013
Dear guest
I would like to thank you for you lovely review and your loyalty. I am sorry that your request for a pillow without feathers was not solved to your satisfaction. Usually we do not have feather pillows in the rooms anymore. But you can be assured that the housekeeping and night staff will be further instructed.The free wifi is just meant to check the e-mails and for simple surfing. For services like Skype etc. we recommend our premium wifi which comes with a charge or the connection with a cable.
We hope to have an opportunity of hosting you again soon.

Matthias Sutter, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 17, 2013

A very nice hotel, perfect for business: well priced for Zurich, good facilities, fine service. The baskets of apples on every floor were a nice and welcome touch. The bathroom was very nice, if slightly dark. The bedroom was more spacious than I would have expected. The only downside for me (other than price - which, frankly, is a problem everywhere in Zurich) was that the ironing board they provided was rather flimsy, and not up to the standard I've seen at comparable hotels elsewhere.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelier03, Manager at BEST WESTERN Premier Hotel Glockenhof, responded to this review, June 22, 2013
Dear guest
Thank you for your review on TripAdvisor. We are delighted to read that you enjoyed your time with us. Concerning the ironing board we highly appriciate your comment and we will check our stock and replace the old one's.

We are looking forward to welcoming you back soon to the Glockenhof.

Matthias Sutter, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Top Contributor
142 reviews 142 reviews
31 hotel reviews
Reviews in 59 cities Reviews in 59 cities
110 helpful votes 110 helpful votes
5 of 5 stars Reviewed June 7, 2013

I have the pleasure to travel to Zurich twice a year for business purposes and have stayed at the Glockenhof 3 times over the last 2 years. All I can say is that this hotel is perfect for all the good reasons.

First the location is very central, you can have access to the hotel either directly by using the train link from the airport to the main station, tram or by taxi obviously. The hotel is also very conveniently placed when exploring Zurich, it is few minutes away from the shopping part of Zurich, Old Zurich and the lake. What more would you want?

The staff at the reception is always spot on, charming, professional and very polite. They will make sure that you stay is as goo as possible and they are very efficient. We always get welcome with a free drink and discount for the hotel restaurant which is a nice bonus also.

The facilities are very good, breakfast room spacious and quiet, the food plentiful and the quality of the breakfast of very high quality. For evening drinks the bar or the interior space is the perfect environment to chill out and relax after a long day of work.

The rooms are spacious, very well laid out and the bed is super comfortable. I always struggle to sleep when I spend my first night in a hotel but at the Gloeckenhof for some reason I always manage to find myself sleeping without too much problem. In the room, you will find all you need, and you can enjoy free wifi or wired internet for free which is a nice bonus.

Maybe one small negative... I stayed in room 404 giving straight onto the HITL restaurant and it happened that I could hear loud music for quite a long until very late in the evening. Hopefully I had a set of earplugs, but could be a problem if you have a light sleep. Not sure if this music a recurrent thing, but if it is maybe try to ask for another room?

Anyway, overall a fantastic hotel and I am looking forward my next stay!

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelier03, Geschäftsführer at BEST WESTERN Premier Hotel Glockenhof, responded to this review, June 16, 2013
Dear guest, wow, what a moral boosting review. You have covered all aspects of your stay and I am particularly appreciative about your comments about our staff. It is always hugely motivating when one takes the time and trouble to acknowledge the service they have recieved. Concerning the noice from the Club opposite I recommend to reserve a room to the courtyard the next time you stay with us. Simply mention it with your reservation.

We are looking Forward to welcoming you back in the not too distance future.

Matthias Sutter, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Even Yehuda
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 7, 2013

if you are in town for business, pleasure or else, this hotel supplies all the needs. Location is great (city center) comfortable facilities including a deal with nearby Holmes Place (20 sec walk), fair price, good service. What else do you need?

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelier03, Geschäftsführer at BEST WESTERN Premier Hotel Glockenhof, responded to this review, June 16, 2013
Dear guest, thank you for your lovely review and the 5 star score you gave us.
We are delighted to read that you enjoyed your time with us and hope to see you soon again

Matthias Sutter, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lugano, Switzerland
Top Contributor
177 reviews 177 reviews
36 hotel reviews
Reviews in 72 cities Reviews in 72 cities
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed May 26, 2013

Very pleased with the stay at the Best Western Premier Hotel Glockenhof.
Location is perfect, we had no car and everything is closed by: restaurants, bars,...
Service also was adequate. The receptionist were very kind and helpful.

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelier03, Manager at BEST WESTERN Premier Hotel Glockenhof, responded to this review, June 1, 2013
Dear guest

Thank you for your kind comments and for taking time to give us some feedback

I was very pleased to hear that your enjoyed your stay with us and hope to welcoming you back in the future.

Matthias Sutter, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Premier Hotel Glockenhof

Address: Sihlstrasse 31, Zurich 8001, Switzerland
Phone Number:
Location: Switzerland > Canton of Zurich > Zurich
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#17 Family Hotel in Zurich
#17 Luxury Hotel in Zurich
#18 Romantic Hotel in Zurich
#37 Business Hotel in Zurich
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — BEST WESTERN Premier Hotel Glockenhof 4.5*
Number of rooms: 91
Reservation Options:
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Also Known As:
Best Western zürich
Best Western Zurich
zürich Best Western

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