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“recognition” 5 of 5 stars
Review of BEST WESTERN Premier Hotel Glockenhof

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BEST WESTERN Premier Hotel Glockenhof
4.5 of 5 Hotel   |   Sihlstrasse 31, Zurich 8001, Switzerland   |  
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Ranked #27 of 126 Hotels in Zurich
Certificate of Excellence 2014
Dublin
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“recognition”
5 of 5 stars Reviewed November 4, 2012

A Wonderful place

Lots of choice in food which was all of a very high quality. Everything was very clean, the facilities are endless. Staff too were excellent, you couldn't fault them - they were friendly, helpful and very welcoming. One member of staff on reception was particularly helpful in recovering lost luggage for us! Would highly recommend staying here.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelier03, Manager at BEST WESTERN Premier Hotel Glockenhof, responded to this review, November 14, 2012
Dear Guest

Our aim is to provide great service, and we can always look to improve this, thanks to valuable guests feedbacks such as yours, thank you.

We hopefully see you soon back at the Glockenhof.

Matthias Sutter, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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234 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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Hong Kong
Top Contributor
59 reviews 59 reviews
43 hotel reviews
Reviews in 49 cities Reviews in 49 cities
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed October 21, 2012 via mobile

If you're looking for good value in the centre of what is hardly the cheapest city on the planet then look no further. Difficult to fault for the price : friendly and efficient staff, sparklingly clean rooms, and a very convenient location close to all the main shops, the station and the lake. Referencing some earlier comments, my stay included a Saturday night and I was not troubled at all by any external noise : I do tend to sleep like a baby however !

Stayed October 2012, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelier03, Manager at BEST WESTERN Premier Hotel Glockenhof, responded to this review, November 14, 2012
Dear Guest

I thank you for recommending the Hotel Glockenhof to TripAdvisor users and especially for pointing out our competitive rates in Zurich Downtown.

We are looking forward to welcoming you back soon.

Matthias Sutter, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madrid, Spain
Senior Contributor
26 reviews 26 reviews
24 hotel reviews
Reviews in 19 cities Reviews in 19 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed October 14, 2012

This hotel is very centrally located if you're in Zurich on business, just 5 minutes from the Paradenhof. Staff were helpful and friendly at check-in, and guests are treated to a courtesy drink in the hotel bar. The room was clean and appealing as well as functional. Coffee and tea facilities are provided in the room, and guests are offered a complimentary bottle of water and some chocolates: a minibar is also available. Venison steak with spaetzle at supper was excellent; Continental breakfast met expectations. This hotel ticks all the boxes one would expect for functional Swiss efficiency.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelier03, Manager at BEST WESTERN Premier Hotel Glockenhof, responded to this review, November 14, 2012
Dear Guest

Thank you for your review on TripAdvisor. We are delighted to read that you enjoyed your time with us and hope to see you soon again.

Matthias Sutter, General Manager
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Leeds
Top Contributor
171 reviews 171 reviews
29 hotel reviews
Reviews in 78 cities Reviews in 78 cities
106 helpful votes 106 helpful votes
5 of 5 stars Reviewed October 9, 2012

We stayed here for one night before flying out from Zurich and would have been happy to stay much longer. The rooms were modern and well equipped even to the point of having a coffee making machine in the room. The only drawback of the modern room was the modern lighting. There was a multitude of rocker switches many of which controlled more than one light. On the plus side there were sockets for just about every type of plug and plugs to access the internet. We ate in the hotel restaurant and had a very pleasant meal. The menu was the same for the bar and the formal restaurant and was very reasonably priced for Switzerland. This hotel is very close to the main shopping area and about 10 minutes walk from the railway station.

Room Tip: Ask for a room at the rear if you don't want noise from the street, especially at the weekend.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelier03, Manager at BEST WESTERN Premier Hotel Glockenhof, responded to this review, November 14, 2012
Dear Guest

Thank you for your lovely review and the 5 star score you gave us.

Hopefully next time you will be able to stay with us a bit longer.

Matthias Sutter, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peterborough
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed October 8, 2012

The Hotel Glockenhof is a great base hotel if you're staying in Zurich for a night or two. Since it's a Best Western chain hotel it doesn't have the quaint, Swiss feel that other hotels we stayed at during our trip had. But still a great choice.

We arrived in Zurich on a Saturday and decided to spend one night in the City before heading out on the road in our rental car the next day. The check in staff at the hotel were friendly and efficient. Our travel agent had booked us into a small room really only made for one person (still not quite sure how she managed this). The check in staff were happy to move us to a bigger room with a gorgeous view (of course with us paying the difference in price). Our room was quite large, very clean and modern. The bathroom was also a good size and immaculately clean.

The room had beautiful, big windows that opened onto the street below. The only issue with having a street facing room (on a Saturday night) is that there was a restaurant/bar across the road that was open until at least 4 a.m. with people milling about on the street below carrying on. We were so tired it didn't bother us too much, but I'm not sure if we would have been able to sleep through it as well the second night without some serious ear plugs. This is not the hotel's fault of course, just something to be aware of if you are staying there more than one night.

The hotel included a buffet breakfast the next morning which had an excellent variety of hot and cold foods, and of course lots of cheese! We did not choose to eat at the hotel restaurant for dinner, instead we bought an amazing Bretzel sandwich from a street vendor. As a side note, if you're looking to save a bit of money on food in Switzerland (lunch at a restaurant in Luzern cost us $69 CAD) then head over to the Coop department store (located right across from the hotel) where you can get great pre-made sandwiches, snacks and wine and have a great dinner for under $30 CAD. Also a great place to stock up on souvenirs).

The hotel is in an excellent location and a block away from the Bahnhofstrasse with all of the high-end shops, and is also within an easy walk to all the sites in Zurich. If you're looking for a great base hotel close to all the tourist sites in Zurich then this is a great choice.

Room Tip: Rooms overlooking the City provide a gorgeous view but beware of the noisy street below.
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelier03, Manager at BEST WESTERN Premier Hotel Glockenhof, responded to this review, November 14, 2012
Dear Guest

Thanks for your comprehensive review. I am glad to hear that you felt very well looked after by the entire team and that you have very much enjoyed your stay with us.
For your next stay we suggest a room to the courtyard to avoid the street noise.

We certainly hope to have the pleasure to welcome you back in the near future.

Matthias Sutter, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 26, 2012

Really an excellent hotel in a great location, just off the Bahnhofstrasse, the main shopping area in Zuirch. The staff was pleasant and helpful and the price was reasonable, especially in Zurich where everything is over-priced.

  • Stayed September 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelier03, Manager at BEST WESTERN Premier Hotel Glockenhof, responded to this review, November 14, 2012
Dear Guest

We appriciate the comments you have offered regarding your recent stay at the Glockenhof and for pointing out the convenient position of the hotel for both, business and leisure.

The Glockenhof-Team is looking forward to welcoming you back soon.

Matthias Sutter, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pretoria, Gauteng, South Africa
Top Contributor
63 reviews 63 reviews
30 hotel reviews
Reviews in 32 cities Reviews in 32 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed September 24, 2012

I have had the priviledge to stay in the Widder and other 5 star hotels in Zurich over many years. I was recommended the Glockenhof Hotel some years ago and is one of the the best situated hotels in Zurich at a reasonable price. Situated directly behind the Co-Op, 60 meters from the Bahnhofstrasse, with a super summergarden and always willing to give me a late checkout free of charge for my evening flight home. Their modern rooms and bathrooms and a free welcome drink all adds to a great stay every time. The Glockenhof is my 'home-from-home' in Zurich with consistently good service and food.

Room Tip: Rooms on the 4th and 5th floor is my choice.
See more room tips
  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelier03, Manager at BEST WESTERN Premier Hotel Glockenhof, responded to this review, November 14, 2012
Dear Guest

First of all I would like to thank you for your loyalty towards the Hotel Glockenhof and for sharing your opion with the TripAdvisor community. "Home away from home" is definetely the biggest compliment we can get from our guests. Thank you very much for this. The teams felt very rewarded when I recently passed them your warm words.

I hope there are many more visits to come in the near future.

Matthias Sutter, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Premier Hotel Glockenhof

Address: Sihlstrasse 31, Zurich 8001, Switzerland
Phone Number:
Location: Switzerland > Canton of Zurich > Zurich
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#17 Family Hotel in Zurich
#17 Luxury Hotel in Zurich
#18 Romantic Hotel in Zurich
#37 Business Hotel in Zurich
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — BEST WESTERN Premier Hotel Glockenhof 4.5*
Number of rooms: 91
Reservation Options:
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Also Known As:
Best Western zürich
Best Western Zurich
zürich Best Western

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