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“Good hotel and excellent breakfast” 4 of 5 stars
Review of Hotel Continental Zurich - MGallery Collection

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Hotel Continental Zurich - MGallery Collection
4.0 of 5 Hotel   |   Stampfenbachstrasse 60 | 8006 Zurich, Zurich 8006, Switzerland   |  
Hotel amenities
Ranked #25 of 126 Hotels in Zurich
Certificate of Excellence 2014
GreenLeadersSilver level
Sydney, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Good hotel and excellent breakfast”
4 of 5 stars Reviewed November 8, 2013

We stayed for four nights and hotel is walking distance from the main station.

The room we stayed was facing the busy street. However, we did not hear any noise generating from the road because all rooms are fixed with double galzing windows . Only problem we had during our stay was the lift. There are two lifts in the hotel however, one lift was not in operation due to the mecahnical failure. That did not help us much and sometime we had to wait 10 minutes for the lift.

The hotel served excellent breakfast and full of very tasty Swiss cheese. I love the plce and will go back again. Thumbs up for the friendly staff. .

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EskoRe, Manager at Hotel Continental Zurich - MGallery Collection, responded to this review, November 12, 2013
Dear Jayantha J,

Thanks for sharing your experience on tripadvisor. Thumbs up for your feedback - we appreciate it very much!
Sorry for the incovenience regarding the elevator. Rest assued that the technical issue has been solved by now. Just for general information, we have three guest elevators in the lobby and in total five.
See you hopefully the next time around.
Kind regards,
Esko Rebstock, Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,409 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Worcester, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed November 6, 2013

Very convenient hotel, 5 minutes from train station and just 10 minutes to the bars, shops etc, with tram stop 2 minutes away for getting to the lake. Quick and easy check in with friendly and attentive staff and lovely room with the most comfortable soft beds we have ever had in a hotel! Tea and coffee making facilities much appreciated also. Will definitely use again when next in Zurich, very good value for money. .

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EskoRe, Manager at Hotel Continental Zurich - MGallery Collection, responded to this review, November 7, 2013
Dear Theresanne,

A fantastic review of your stay. Thank you for sharing it on tripadvisor. See you hopefully very soon again.

Kind regards,
Esko Rebstock, Hotel Manager
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Hong Kong, China
1 review
5 of 5 stars Reviewed November 6, 2013

The hotel had a very cozy and swiss atmosphere.The people there were very attentive and professional wtih all the information you need. It' s also recommended for people who are staying for a short period in Zurich for the access to the main places to see are just minutes away from the hotel.

  • Stayed October 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EskoRe, Manager at Hotel Continental Zurich - MGallery Collection, responded to this review, November 7, 2013
Grüezi Ryoko H,

Thank you for your nice feedback. We are happy that you enjoyed your stay and our hotel's atmosphere. Swissness is the golden thread you will find everywhere in the hotel. I hope you had a safe journey back and look forward to your next visit.
Kind regards,
Esko Rebstock, Hotel Manager
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Stockholm, Sweden
Top Contributor
75 reviews 75 reviews
75 hotel reviews
Reviews in 54 cities Reviews in 54 cities
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed November 4, 2013

During a weekend break a couple of weeks ago I stayed for three nights at the Mgallery Hotel Continental. We arrived with the airport train and walked the approximately 10 minutes to the hotel. Upon arrival we were quickly checked in by a nice girl and went to our room.

The room faced the street that the hotel is on, but despite that it was very quiet at night. The bed was comfortable, there was a flat screet tv, free (fast) wifi, there was a bath tub (and amenities from Chopard) and additionally we got a piece of Toblerone each night. Nice room, but what you would expect from a four star hotel.

Location-wise the hotel is decently situated. It is about 10 minutes' walk from the train station with shops, restaurants and also the airport train. It is pretty much the same distance to the old town with its restaurants, bars and action in general. The street the hotel is on is not that exciting, but as mentioned, close to livelier parts of town.

When it comes to food and drink we tried breakfast, room service and the bar (and also the free apple juice in the lobby). Due to arriving at the hotel quite late we opted for room service since the restaurant was closed. We ordered the Mgallery burger which costed something like €25 (including a late night surcharge after 11 pm). The burger was quite bland and definitely not worth its price even though it was edible. Luckily, the breakfast was far better. Considering the burger I wasn't that hopeful about the breakfast, but was pleasantly surprised over the quality and also the large amount of different items that was available. There were different kinds of eggs, bacon, sausages, potatoes, tasty bread, cold cuts, freshly squeezed juices, Nespresso coffee-maker, fruits and so on. Very nice. The bar was okay when we visited, but nothing special.

On checking out the hotel ordered us a taxi that arrived almost instantly despite being 5am, with a friendly driver that took us to the airport for about 45CHF.

All in all a nice experience. Friendly staff, great breakfast, nice rooms and decent location. Not so impressed by food from room service, but that is a problem in most hotels I've stayed in.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EskoRe, Manager at Hotel Continental Zurich - MGallery Collection, responded to this review, November 5, 2013
Hej Pakk,

Tack så mycket for your nice review of your stay on tripadvisor and for your comments regarding our food offer. Currently we are updating our Room Service menu and feedback such as yours is highly appreciated and will be taken into account.
We are glad that you enjoyed our breakfast offer so much and it is indeed one of the best in town.
Kind regards,
Esko Rebstock, Hotel Manager
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London, United Kingdom
Top Contributor
246 reviews 246 reviews
43 hotel reviews
Reviews in 74 cities Reviews in 74 cities
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed November 4, 2013

The Continental is just a 5 minute walk from Zurich HB train station and the sights of the old town can easily be reached on foot (20-30 mins) or you can jump on one of the many trams that stop near the hotel at the Stampfenbachstrasse stop.

Hotel staff were friendly and welcoming and on arrival we were given a free upgrade to a business room. As others have said do try the free apple juice at the lift entrance area, it's delicious. The room was large and comfortable with a huge walk-in shower in the bathroom. There was a well-stocked min-bar, free wifi and nespresso coffee maker. There was also a wide range of chopard bathroom products provided and complimentary mini toblerones.

Breakfast was very impressive with a range of both hot and cold options available. Staff were again very friendly. There are also free foreign language news sheets provided if you want to quickly scan what's been happening in the world over your muesli.

All in all would recommend as a good base from which to explore the delights of Zurich.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EskoRe, Manager at Hotel Continental Zurich - MGallery Collection, responded to this review, November 5, 2013
Dear nick w,

Thank you very much for your kind and positive feedback. Great that you were so impressed by our breakfast. Our buffet is itself a "Zürich delight" from where you can start exploring the beautiful city of Zürich.
We look forward to your next visit.
Kind regards,
Esko Rebstock, Hotel Manager
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Canberra, Australia
Top Contributor
349 reviews 349 reviews
47 hotel reviews
Reviews in 70 cities Reviews in 70 cities
193 helpful votes 193 helpful votes
5 of 5 stars Reviewed October 31, 2013

This is an high quality hotel in the heart of Zurich. Within walking distance of the train station, shops, restaurants and bars, there is plenty to see and do. The hotel is well appointed, and the rooms are spacious. The staff were very helpful and attentive. Definitely a no hassle experience.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EskoRe, Manager at Hotel Continental Zurich - MGallery Collection, responded to this review, November 1, 2013
Dear TWal1,

We highly appreciate your feedback. Great, that we were able to meet and exceed your expectations.
Hope you had a safe trip home and we look forward to welcoming you back to Hotel Continental.
Kind regards,
Esko Rebstock, Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Continental Zurich - MGallery Collection

Address: Stampfenbachstrasse 60 | 8006 Zurich, Zurich 8006, Switzerland
Location: Switzerland > Canton of Zurich > Zurich
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#3 Green Hotel in Zurich
#11 Family Hotel in Zurich
#15 Romantic Hotel in Zurich
#16 Luxury Hotel in Zurich
#27 Business Hotel in Zurich
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Continental Zurich - MGallery Collection 4*
Number of rooms: 138
Official Description (provided by the hotel):
Hotel Continental Zurich invites you to experience the Swiss style of living in downtown Zurich. Ideally located, 5 min. From the main station, the shopping district Bahnhofstrasse and a 15 min. Drive from Zurich Airport. The unique combination of Swiss chalet-inspired decor with modern architecture offers contrast and balance typical of the city itself. The hotel embodies that which is expected of Swiss hospitality...Understated elegance, comfort and well-being. A charming and elegant retreat ... more   less 
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Also Known As:
Continental Zurich Hotel
Continental Zurich zürich
Sofitel Zurich

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