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“Great Experience” 5 of 5 stars
Review of Hotel Continental Zurich - MGallery Collection

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Hotel Continental Zurich - MGallery Collection
4.0 of 5 Hotel   |   Stampfenbachstrasse 60 | 8006 Zurich, Zurich 8006, Switzerland   |  
Hotel website
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Hotel amenities
Special Offer
3 nights for 2
Ranked #39 of 133 Hotels in Zurich
Certificate of Excellence
GreenLeadersSilver level
Canberra, Australia
Level Contributor
368 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 196 helpful votes
“Great Experience”
5 of 5 stars Reviewed October 31, 2013

This is an high quality hotel in the heart of Zurich. Within walking distance of the train station, shops, restaurants and bars, there is plenty to see and do. The hotel is well appointed, and the rooms are spacious. The staff were very helpful and attentive. Definitely a no hassle experience.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EskoRe, Manager at Hotel Continental Zurich - MGallery Collection, responded to this review, November 1, 2013
Dear TWal1,

We highly appreciate your feedback. Great, that we were able to meet and exceed your expectations.
Hope you had a safe trip home and we look forward to welcoming you back to Hotel Continental.
Kind regards,
Esko Rebstock, Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,495 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (129)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Level Contributor
138 reviews
127 hotel reviews
common_n_hotel_reviews_1bd8 256 helpful votes
4 of 5 stars Reviewed October 30, 2013

My wife and I stayed 6 nights at this hotel recently. We received a complimentary upgrade upon check-in as well as a complimentary drink due to our Accor membership, which was great. The fresh apple juice in the lobby is excellent, and we ended up having a cup whenever we left or returned to the hotel. The front desk staff were helpful and friendly. The location of the hotel is good, and is a short walk to the Old Town and Railway Station, plus trams run right outside the hotel. For all that the hotel offers, the hotel's 3 for 2 deals are fantastic value for Zurich, which is an extremely expensive city. The only negative point was housekeeping. Toiletries were not replenished unless asked, and some days the room was not made up at all despite repeated requests. I would definitely stay here again though, except I would be super vigilant about housekeeping issues!

Stayed October 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EskoRe, Manager at Hotel Continental Zurich - MGallery Collection, responded to this review, October 31, 2013
Dear dbasha ,

Thank you for your recent stay and your kind feedback on tripadvisor. Please accept our apologies for the inconveniences with regards to our housekeeping services.
Rest assured that this does not reflect our regular level of service. Therefore we will use your feedback for internal refreshment workshops. Thank you for pointing it out.
Kind regards,
Esko Rebstock-Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bucharest, Romania
Level Contributor
102 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed October 30, 2013

Stayed there 3 days. Very central location with extra easy access to main train station is a huge plus. What could be a potential minus is a small bathroom but design melts nicely. Breakfast was good although just a small remark on supplies - why would you serve "natural" yogurts with sugar added when there is so many delicious things you can find in Switzerland (also fruit ones had more sugar in it than fruits). However overall all was ok. What really impressed me most was a front desk staff. Great approach. I loved their attitude - very very professional. Would stay there again.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EskoRe, Manager at Hotel Continental Zurich - MGallery Collection, responded to this review, October 31, 2013
Dear Krzysztof G ,

Mockrát děkuji! Fantastic review, which I happily shared with our team and especially our Front Office. And you are absolutely right - we have an outstanding Front Office team serving our valued guests. And thanks for your comments on our breakfast - we will follow up on them.

Kind regards,
Esko Rebstock-Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed October 27, 2013

My wife and I stayed at this hotel in the first week of August 2013. We walked to the hotel from the Zurich HB train station and it didn't feel too far. The English-speaking staff at the reception was cordial and we were offered a room upgrade owing to availability & our membership of the Accor Hotels. This was excellent and we really loved the spacious room. The bed/bedding were extremely comfortable and the room had a Nespresso machine which was really handy. The hotel is not too far from the Bahnofstrasse and there is a tram station near the hotel. The neighborhood and the hotel itself is very quiet and we had a great time during our stay. The hotel also had farm fresh apple juice (complementary) which was a nice touch. Overall, an excellent place to stay while in Zurich. Will definitely return.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EskoRe, Manager at Hotel Continental Zurich - MGallery Collection, responded to this review, October 28, 2013
Dear DivyJ,

Fantastic that your stay was so memorable. It was a real pleasure reading your review on tripadvisor.
We look forward to welcoming you back to Hotel Continental.
Kind regards,
Esko Rebstock, Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Croydon, United Kingdom
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed October 26, 2013

This hotel is located close the the central station.
Rooms are very clean and nice, but, rooms to the front might be a bit noisy from the street and rooms in the rear part of the building don't have a great view. Well, you don't spend all day in the hotel, so that's fine.
The hotel offers fresh organic apple juice in the lobbey (delicious!).
There is a great variety of swiss food offered for breakfast.
My only negative comment would be that there should be more tables for 1 or 2 people, as the staff had problems finding seats for single persons. Also, reception staff was much friendlier than the staff in the breakfast room, maybe they were just too busy.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EskoRe, Manager at Hotel Continental Zurich - MGallery Collection, responded to this review, October 28, 2013
Dear Croydon-MrB ,

Thank you for reviewing your recent stay on tripadvisor. We are very happy, that you had such an enjoyable time with us.
Your comments about our breakfast buffet and service are highly appreciated. I will follow up on them internally.
Kind regards,
Esko Rebstock, Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed October 24, 2013 via mobile

This was a very good hotel within walking distance of the Bahnhofstrasse where the main shopping district is located. The staff spoke excellent English. Upon arrival, we were upgraded to a Club suite which was a nice touch. The room was really large and included complimentary fruit and Nespresso. The hotel is quiet too.

Stayed October 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EskoRe, Manager at Hotel Continental Zurich - MGallery Collection, responded to this review, October 25, 2013
Dear YLH01,

Thanks a lot for your nice feedback. We are very happy that you had a memorable stay with us.
See you hopefully soon again.
Kind regards,
Esko Rebstock, Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Continental Zurich - MGallery Collection

Address: Stampfenbachstrasse 60 | 8006 Zurich, Zurich 8006, Switzerland
Phone Number:
Location: Switzerland > Canton of Zurich > Zurich
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#5 Green Hotel in Zurich
#17 Family Hotel in Zurich
#24 Romantic Hotel in Zurich
#27 Luxury Hotel in Zurich
#34 Business Hotel in Zurich
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Continental Zurich - MGallery Collection 4*
Number of rooms: 138
Official Description (provided by the hotel):
Hotel Continental Zurich invites you to experience the Swiss style of living in downtown Zurich. Ideally located, 5 min. From the main station, the shopping district Bahnhofstrasse and a 15 min. Drive from Zurich Airport. The unique combination of Swiss chalet-inspired decor with modern architecture offers contrast and balance typical of the city itself. The hotel embodies that which is expected of Swiss hospitality...Understated elegance, comfort and well-being. A charming and elegant retreat ... more   less 
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Also Known As:
Continental Zurich Hotel
Continental Zurich zürich
Sofitel Zurich

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