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“Good value hotel in Zurich” 4 of 5 stars
Review of Hotel Continental Zurich - MGallery Collection

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Hotel Continental Zurich - MGallery Collection
4.0 of 5 Hotel   |   Stampfenbachstrasse 60, Zurich 8006, Switzerland   |  
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Ranked #21 of 123 hotels in Zurich
Brisbane
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
“Good value hotel in Zurich”
4 of 5 stars Reviewed March 13, 2013

Hotel is short walk from train station.If you go to info office in train station they will show you on map how to get there.Room clean and bed very comfortable We were lucky to have upgrade and free wifi which was great.Checkin and checkout very efficient.Sunday breakfast was wonderful.You could have breakfast til 2.30pm.Champagne and very good selection of food.Drinks at bar were served with small quiche .Only had breakfast there and went out for evening meal.Went to Marriott not far from hotel to Echo restaurant which was very expensive but food and experience.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Continental-GM, General Manager at Hotel Continental Zurich - MGallery Collection, responded to this review, March 14, 2013
Thank you so much for your review on tripadvisor. I shall certainly forward your compliments to my team. Sincerely, Monica Voegeli
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Санкт-петербург, Россия
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 12, 2013

The Hotel really has a charm of Chalet, rooms of high quality and well sound insulation. Breakfast was very good. Location is convinient 10 minutes to Bahnhofstrasse. Personnel was very efficient. Parking for reasonable price, Highly recommended.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Continental-GM, General Manager at Hotel Continental Zurich - MGallery Collection, responded to this review, March 14, 2013
I am delighted you enjoyed a memorable stay with us and I will gladly forward your compliments to my team. Thank you for having taken the time to review us. Best regards, Monica Voegeli
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Kiev, Ukraine
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed March 10, 2013

We were looking for moderate price to explore the city, and here it is. Good location - truly 10 minutes to the central station. Nice and comfortable room. Funny, stylish old elevators. Quick chech-in. Free farmers apple juice in lobby was nice point. Smokers could go to inner yard:)

  • Stayed February 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Continental-GM, General Manager at Hotel Continental Zurich - MGallery Collection, responded to this review, March 14, 2013
Gruezi & thank you for reviewing us on tripadvisor. We look forward to welcome you back soon. Best regards, Monica Voegeli
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
Reviews in 12 cities Reviews in 12 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed March 10, 2013

Positives
Helpful check in
Friendly assistançe for tram and map location given
Very clean
Good in room ameneties including kettle
Quiet
Good location

Negatives
Breakfast buffet way over priced for the average quality
Room service food also overpriced but friendly service and helpful throughout
Room smallish and no bath tub

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Continental-GM, General Manager at Hotel Continental Zurich - MGallery Collection, responded to this review, March 14, 2013
First of all, thank you for your honest feedback, which is really appreciated and helps us to improve our quality of service. For future reference I'd like to inform you that we do have rooms with bathtubs, just indicate this with your reservation. As for the breakfast, we do have several options starting with an express breakfast for CHF 11.-. Best regards, Monica Voegeli
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madrid, Spain
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 4, 2013

Quite well located, walking distance to main train station and a bit more to main commercial street. Tourist typical places and restaurants at walkign distance (but not in same street). Good rate price value.
Staff very friendly. Rooms quite good (I've been 6 weeks each time on different one), few of them impresive, only once was smaller (but still space for desk and armchair).
Breakfast very good (but not cheap, 32 CHF for buffet).
All hotel has a nice decoration, in a warn, confortable and traditional style (forget about cold steel and fashion design)
Missing a swiming pool or fitness to be perfect choice.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Continental-GM, General Manager at Hotel Continental Zurich - MGallery Collection, responded to this review, March 14, 2013
Many thanks for reviewing us on tripadvisor. I'll certainly forward your compliments to my team. Coming from a regular guest, it is the best reward for our daily efforts. Thank you for having taken the time to do so. Sincerely, Monica
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rio de Janeiro
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 21, 2013

Me and my wife experienced a few problems while staying at the Continental Zurich. The phone in the room was mute. Then, the Nespresso machine was not working properly. There was a thick layer of dust on the back of the magnifying mirror, as well as on the top of the bedside radio.
On the bright side, the breakfast buffet was great and the staff was attentive and made efforts to please us.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Continental-GM, General Manager at Hotel Continental Zurich - MGallery Collection, responded to this review, March 14, 2013
Thank you for your honest feedback. I am very sorry for the technical issues and the dust in your room; please accept my sinere apologies. I'll certainly look into the matter with my housekeeper and my engineer. Best regards, Monica
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rhode-Saint-Genese, Belgium
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 19, 2013

the family occupied three different rooms on the 6th floor of the hotel, unfortunately had to take two different located lifts to get to the 6th floor which is not easy when having a lot of luggage. May be bit of bad luck but during our stay the outside temperature dropped quite a bit and one room was good - gave on the inner court yard - one room was very hot and one was kept awake listening to the water circulating in the heating system and the third room was very cold. Some improvements were made to the last two rooms but the problems were not realy resolved.
Have been staying at this hotel at least once a year for many years and find that the bar and restaurant service and quality have gone down a bit.
My children went for breakfast the first day and were very dissappointed with the quality of the breakfast certainly at CHF 32 per person, that was the end of breakfast at the hotel for us.
We noticed that the hotel staff was a lot on the phone - difficult to tell if internal communication or not but still not pleasant to see/hear the hotel staff on the phone all the time when in the bar or the restaurant or the breakfast room etc.
Given all the aforementioned definitely room for improvement

  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Continental-GM, General Manager at Hotel Continental Zurich - MGallery Collection, responded to this review, February 21, 2013
Thank you for your honest feedback. I am very sorry about the issues with your room temperature on the 6th floor. Again, please accept our sincere apology. For your next stay obviously we will not allocate the entire Familiy on the 6th floor. The problems with the heatings have been looked into by maintenance company and are being taken care of. As to the apparant lack of attentiveness in the bar & breakfast area (phone), I apologize and will look into it with my restaurant manager. Thank you again for letting us know and I do hope that you'll give us another chance upon your next stay with us. Best regards, Monica Voegeli
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hotel Continental Zurich - MGallery Collection

Address: Stampfenbachstrasse 60, Zurich 8006, Switzerland
Phone Number:
Location: Switzerland > Zurich
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#6 Family Hotel in Zurich
#14 Romantic Hotel in Zurich
#16 Luxury Hotel in Zurich
#26 Business Hotel in Zurich
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Continental Zurich - MGallery Collection 4*
Official Description (provided by the hotel):
Hotel Continental Zurich invites you to experience the Swiss style of living in downtown Zurich. Ideally located, 5 min. from the main station, the shopping district Bahnhofstrasse and a 15 min. drive from Zurich Airport. The unique combination of Swiss chalet-inspired décor with modern architecture offers contrast and balance typical of the city itself. The hotel embodies that which is expected of Swiss hospitality…understated elegance, comfort and well-being. A charming and elegant retreat ... more   less 
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Also Known As:
Continental Zurich Hotel
Continental Zurich zürich
Sofitel Zurich

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