This hotel is perfectly located within 3 minutes walk from Zurich rail station. Upon arrival, the welcome is very warm and all the staff are very attentive and efficient. My room was large and spacious, but the bed was not that comfortable as it sunk in a bit too much for my preference and unfortunately the windows do not open so as not to allow noise in from the main road outside. Whilst this means you can sleep sound, it also means people who like fresh air may feel a bit claustrophobic - the big room does slightly compensate for this though. Despite those few factors, the rest of the room has a lot of character building in tradition with modernity - uniquely beautiful.
In terms of service the hotel excelled: I had ordered room service at night (yes, how very fat of me) which was absolutely delicious and of high standard. Also, when I found out my Europe adaptor did not work (you need a three pin Swiss adaptor plug), the reception staff sent one to me quickly - even at 1.30am. Overall, an impressive service and a very good hotel, I would definitely stay there again.