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“Wonderful Stay” 5 of 5 stars
Review of Zurich Marriott Hotel

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Zurich Marriott Hotel
5.0 of 5 Hotel   |   Neumuehlequai 42, Zurich 8001, Switzerland   |  
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Ranked #34 of 127 Hotels in Zurich
Certificate of Excellence
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Wonderful Stay”
5 of 5 stars Reviewed 3 days ago NEW via mobile

My mother and I stayed for 5 nights in the North Tower using points. The beds and especially the pillows are extremely comfortable. The concierge service was very helpful. We will totally stay there again if ever in Zurich again.

Stayed May 2015, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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51 reviews from our community

Traveler rating
    22
    23
    6
    0
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See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Indonesian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Tulsa, Oklahoma
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We enjoyed our 2 night stay at the Marriott. The staff was quite helpful and knowledgable with restaurants and sites. Rooms were roomy and comfortable. The hotel is in a good location. We felt very welcome and safe.

  • Stayed May 2015, traveled with friends
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottZurich, Guest Relations Manager at Zurich Marriott Hotel, responded to this review, 3 days ago
Dear worldwide 42,

Thank you very much for your great comments following your recent stay at the Zurich Marriott Hotel.

We are delighted to hear that you enjoyed your experience with us so much and that you particularly liked our spacious rooms.

We do hope to be your hosts again at the Zurich Marriott Hotel on your next trip to Switzerland.

Warm regards,

S.Oprea
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Great access to lake! We stayed for 3 nights. Close to a big railway station- a 8-10 mins walk. The railway station enabled me to cater to a few family needs like diapers and all. The Coop departmental store chain is also not too far.

To top it off, we were entitled to a 24hr access to an executive lounge.

  • Stayed May 2015, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyderabad
Top Contributor
60 reviews 60 reviews
28 hotel reviews
Reviews in 19 cities Reviews in 19 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 1 week ago

This is the best hotel one can stay and get a beautiful glimpse of the even more beautiful city of Zurich. Try and get the executive rooms, which are city facing and offer breathtaking view of the city. We stayed in room no. 3406 and the view from the room is just superb. The facilities are great, staff response to any calls is just super fast......has great choice of restaurants, as well. Further, the hotel is at walkable distance from all major tourist attractions in Zurich City.

Room Tip: choose the city view rooms.
See more room tips
Green Features: they do follow standard Marriott's environmental friendly practices.
  • Stayed May 2015, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottZurich, Guest Relations Manager at Zurich Marriott Hotel, responded to this review, 1 week ago
Dear myselfHyderabad,

Thank you so much for the perfect description of the Zurich Marriott Hotel.

We are very happy to read your comments that you enjoyed the magnificent view of the Zurich Lake from our Executive room.

It is with great pleasure to understand that our hosts provided you with an excellent service during your stay with us.

We do hope to welcome you again at the Zurich Marriott Hotel on your next visit to Switzerland.

Best regards,
S. Oprea
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
phuket
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at the Marriott for a few days.

Must admit that the location is pretty good, a few walking minutes to the train station and the old town.

During our stay, we were quite welcomed by the front office, who' have been attentive and quite understanding, as there was a slight problem during our stay.

The GR, mr. Markus was kind enough to help sort this matter in no time.
Left an impression of service and quality.
Looking forward to being back again,

Good luck!









Stayed May 2015, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottZurich, Guest Relations Manager at Zurich Marriott Hotel, responded to this review, 1 week ago
Dear AmornRenu,

Thank you very much indeed for your kind feedback following your recent stay at the Zurich Marriott Hotel.

It is great to hear that you had a memorable experience with us.

We are also very happy to hear that you enjoyed the excellent service you received during your stay, particularly from Markus. It is a great pleasure that you felt that our hosts really made a difference for you. We shall certainly share your comments with everyone at the hotel.

We appreciate you staying with us and sharing your experience. Please contact us directly when you are planning a return visit.

Warmest regards,

S. Oprea
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Mumbai (Bombay), India
Top Contributor
60 reviews 60 reviews
55 hotel reviews
Reviews in 31 cities Reviews in 31 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a Hotel which I have used many times in the past, and this place has never let me down , now this Hotel has smartened up, in the sense the rooms have been redone and they really look smart.
The staff is excellent as usual, but the rooms have really been spruced up to give a good and warm feeling.
One thing is there after they have redone the bathrooms, they have not been done to perfection, in the sense they need to do something with the shower cabin and the shower itself.
Water flows out in a drove when taking a shower and also the shower itself acts l;ike a hand shower and a head shower, so if some previous guest or the housekeeping staff have not placed it properly, then when you start the shower it can either fall down with the water pressure or can just move in any direction.
Just a minor Squibb which i am sure the hotel can correct.
Wonderful place and the Club Lounge is excellent...the guys are are so good in there and take care of all your needs.The breakfast is fantastic in there.
Very satisfied with this hotel for sure

Room Tip: rooms facing the river
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  • Stayed April 2015, traveled as a couple
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottZurich, Guest Relations Manager at Zurich Marriott Hotel, responded to this review, 1 week ago
Dear passiontravel9,

Thank you for your very kind review and for letting others know about the friendly impression the Zurich Marriott Hotel has made on you as repeat guest.

We are delighted to learn that all of our efforts did not go unnoticed to make you feel "home away from home" when staying in Zurich.

We will share your comments about the shower with our Engineering department to ensure everything is working properly in our newly renovated guestrooms.

We would are looking forward hosting you in the near future and remain

Sincerely Yours

M. Anhuth
Concierge
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Woodland Hills, California, United States
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The hotel is a higher end Marriott - The service was very good and the room worked for 3 adults. The downside is that it is so spread out that we had to take 2 elevators and walk through an empty area with meeting rooms and a coffee machine that obviously not for us. After sightseeing for a day it wasn't I felt like doing.

Room Tip: ask to be in the main building!
See more room tips
  • Stayed May 2015, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottZurich, Guest Relations Manager at Zurich Marriott Hotel, responded to this review, 1 week ago
Dear Alice S,

Thank you very much for your kind feedback following your recent stay at the Zurich Marriott Hotel.

We are very happy to understand that you enjoyed the service provided by our hosts.

For shorter ways after an exciting day in Zurich may we recommend you to book one of our Superior or Executive rooms in the main tower for your next stay with us

We hope to welcome you again at the Zurich Marriott Hotel!

Best regards,

S.Oprea
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Zurich Marriott Hotel

Address: Neumuehlequai 42, Zurich 8001, Switzerland
Location: Switzerland > Canton of Zurich > Zurich
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#23 Luxury Hotel in Zurich
#26 Business Hotel in Zurich
#34 Family Hotel in Zurich
#51 Romantic Hotel in Zurich
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Zurich Marriott Hotel 5*
Number of rooms: 266
Official Description (provided by the hotel):
Travel brilliantly with a stay at the Zurich Marriott Hotel, where guests are welcomed with impressive designs, high-tech amenities and recently renovated guest rooms. Maintaining a bold presence in Zurich along the banks of the River Limmat, the hotel's city center location near the train station makes it an ideal destination for blending work and play as guests can easily access the downtown business district as well as top attractions. Offering intuitive service, guests enjoy complimentary Internet access in public areas, on-site restaurants and a 24-hour fitness center. Smartly designed to ensure travelers have everything needed for a remarkable, eco-friendly stay, guest rooms and suites of this ISO 14001 hotel feature 24-hour room service and wireless connectivity for up to 6 devices. An ideal setting for hosting inspirational Zurich meetings and social events, the hotel's event space includes natural lighting, professional catering and event management services. ... more   less 
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Also Known As:
Marriott Zurich
Marriott zürich
zürich Marriott

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