My wife and I stayed 3 nights in September on points on vacation. This was our first time visiting Zurich. The hotel was as expected – comfortable room and bed, very clean and well maintained. The location is a short walk from the train station on the other side of the Swiss National Museum and across the river. There is a footbridge near the front door of the Marriott that leads across the river and into Platzspitz park – a pleasant place for an afternoon walk along the Limmat river. (If you are walking to the hotel from the train station and pulling a suitcase, don’t go through the park. The walkways are not paved – just gravel. Cross the river at the train station and turn left. The Marriott is just down the street.) Zurich is rather small and we had no problems walking from the hotel to Old Town, Lindenhofplatz, or down Bahnhofstrasse.
I must say the service we received during our stay was outstanding. ( I realize service can be hit or miss, even at the best hotels, but for our stay it was spot on!) Check-in was not only efficient, but we were provided with detailed information about the hotel and the area, with personal suggestions for how we could get the most out of our short time in Zurich (I’m usually just referred to see the concierge).
The executive lounge was one of the highlights, and as a platinum member, this was included in our stay. Located on the ground floor, it provided a hot breakfast, snacks in the afternoon, and hot appetizers (light dinner) during the dinner hour. That helped us save a bundle on meals. Again, service in the lounge was outstanding with the staff ensuring the food was stocked, tabled were spotless, and guests were happy. If you visit the lounge tell Steffie that Karen and Mark say hi.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.