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“Strictly business hotel” 3 of 5 stars
Review of Zurich Marriott Hotel

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Zurich Marriott Hotel
5.0 of 5 Hotel   |   Neumuehlequai 42, Zurich 8001, Switzerland   |  
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Ranked #19 of 123 hotels in Zurich
Lausanne, Switzerland
Top Contributor
104 reviews 104 reviews
36 hotel reviews
Reviews in 44 cities Reviews in 44 cities
36 helpful votes 36 helpful votes
“Strictly business hotel”
3 of 5 stars Reviewed September 16, 2013

I don't usually stay at Marriott's but this one came up as the only 5* hotel in Zürich on some website, which is absolutely not true (this is a 4* max).

The location could be worst but it's definitely not the best at all. The service was not of a (supposedly) 5* level at all and it was extremely noisy. They were hosting a party and we were on an upper floor but you could still hear lots of noise.

If you're in Zürich for business and have to stay around this area, fine but otherwise i don't recommend it at all.

The highlight? The parking, much appreciated as we went there by car.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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815 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (139)
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Vienna, Austria
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 14, 2013

excellent hotel. great location. very expensive but its zurich. nothing more to say but can only recommend to everyone. I live in Vienna and am patriot, but zurich is very very beautiful. i don't recommend staying in cheap hotel. make it count

  • Stayed September 2013, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Montreal
Senior Contributor
38 reviews 38 reviews
35 hotel reviews
Reviews in 27 cities Reviews in 27 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 8, 2013

Stayed at this hotel for 1 night.
Hotel was good in general but a bit disappointing for a 5 stars hotel especially in Zurich.
The staff was very courteous.
Got a king room that was very clean and quite spacious (european standards).
The hotel is very close to the train station and city center.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Kuwait City, Kuwait
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 8, 2013

whenever I'm in Zurich I stay at Marriott, I booked a grand superior room.
Last time i was in this hotel they promissed me of an upgrade in my next stay , so this time while checking in I asked for the upgrade, the managaer couldnt do the upgrade becasue it was fully booked. Yet he compensated me with many other free stuff, like free parking and free breakfast.
the hotel staff are very helpfull and understanding, the location is perfect and the rooms are perfectly equipped.

Room Tip: rooms facing the river are with great view grand superior and executive rooms have access to the ex...
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Montreal
Contributor
15 reviews 15 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed September 7, 2013

Easy walking distance to Niederhoff and the Central areas of Zurich. Also right next to the Milchbuck tunnel if you need to drive to the airport (15 minutes in optimum traffic). Parking is 38 CHF per day.
Wifi is free in the lobby, expensive in the rooms, as is normal at Marriott.
Rooms are similar to recently build Marriotts in the US, many different plugs are supported, beds are comfortable, and requests (for two double beds) were accommodated even though our deal through Priceline was almost criminally cheap.

  • Stayed September 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bournemouth, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed September 4, 2013

Location is very good. Not quite the 'enjoy the view from your balcony' kind of hotel but it is decent. The services and facilities are good. I did experience the receptionists to be a little less approachable compared to other luxury hotels I've been in. They should smile more.
Other than that I would definitely recommend this hotel.

Cheers
Wais

Room Tip: The standard double rooms should suffice for anyone to be honest.
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  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 3, 2013

Marriott rooms are the same as in US. Gives me a comforting feeling that I know what to expect and get it. :). The hotel is located close to the river. But you can't see it like the picture shows. At least I did not see it. Close to public transportation or you can walk or take cabs. It is not smack downtown if that s what you want. It has the suburb feel but you can walk to downtown, if the weather allows.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Zurich Marriott Hotel

Also Known As:
Marriott Zurich
Marriott zürich
zürich Marriott
Address: Neumuehlequai 42, Zurich 8001, Switzerland
Phone Number:
Location: Switzerland > Zurich
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#9 Family Hotel in Zurich
#13 Luxury Hotel in Zurich
#16 Business Hotel in Zurich
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Zurich Marriott Hotel 5*
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