I had been at the Dolder Grand before for the spa and restaurants, but staying in it is a whole different experience, the most high end feeling I ever had in a hotel so far.
ARRIVAL: it is all very smooth, I had my driver waiting me already inside the arrivals area of the airport, literally in it, at the luggage collection area where he got all my luggage, briefed me about the weather and the surroundings in Zurich, told me a few facts about the hotel and its surroundings, it was just the airport – hotel transfer and I was already VERY impressed. I had some limo transfers in the past but this one was different, this is professional stuff. Then I actually got to the hotel, not too far from the airport and offering one of the most amazing views of Zurich, the main entrance of the Dolder Grand makes you feel like an authority when you step out of the car and there is the polite, well dressed, smiling staff waiting already aware of your name and better yet, I had gotten an upgrade, amazing! I didn’t even had to tell anyone about any luggage, the moment I noticed it was already being taken inside, as for the check in, wait? Check in? this is no regular hotel, this is the Dolder Grand! As I walked outside the car I was taken through their magnificent lobby (a palace indeed) and went to the golf wing where their very caring friendly and awesome staff showed me my room and all of it’s cool high tech amenities, the room itself was cooler than a whole normal hotel, what about the check in? forget about it, all was done and I didn’t even had to go anywhere, all in-room and soon after that the luggage came in, was placed… like wow, they’re good at this hospitality thing, wow.
STAFF: like I said in the review title, the Dolder Grand is above 5 stars, if I could name an exact factor for one of the extra stars, that would be the staff, they’re all awesome. Think you have stayed in a good hotel? Be ready to change your standards, I have stayed in VERY luxurious places before, but this one is just fantastic: everyone is great, literally everyone, from housekeeping and bell staff to concierge, drivers and spa staff, they’re all super professional! Like in perfection! Everyone has a deep background, they love what they do, you see the care in every word, every detail. The bar staff for exemple: they know every item of the menu so well, if it’s not on the menu, no problem, at the Dolder Grand you get anything you need no matter what it takes, the signature drinks are fantastic, everything has a story, a purpose, Mr. Aristotelis kindly told me about the Wasa Khaan, a creative cocktail that changed my perspective in what’s original nowadays, really cool guy! Also Daniel, main bar’s chief, told me about barely each available drink, entertained me with interesting facts about Switzerland and the hotel, the guys there are so smart, so nice, also at their SPA (one of the best in the world by the way) I had one of the best most relaxing massages ever by massage therapist Stephanie, as well as all the spa staff is very professional, ah, make sure you try the bircher müsli! Amazing.
HOTEL/LOCATION: after having said all the above I believe there isn’t much more to add, it is obvious that I find the Dolder Grand one of the best hotels worldwide. They are above common best hotels, come on, it is a sybaritic castle on a Zurich mountain top with the most amazing view in town, renovated by Norman Foster, it has awarded restaurants, awarded drinks, awarded awesome SPA, come on, it is even unfair to call it a “hotel”, it is a landmark palace. The location is 10 minutes away from city center, which is very near actually but not too near, making it very exclusive and private.
OVERALL: well, after all that I wrote above I believe my overall impression of the Dolder Grand is pretty clear, I am not often impressed by hotels, true story, I usually find very good hotels to be common in my opinion, like, standard, but not this, this is impressive, this is high end, beyond expectations, beyond common reality, this is a place you must experience, even if just once in life, and I can’t wait to visit it again!!!
- Also Known As:
- The Dolder Grand Hotel
- Hotel Dolder Grand
- Dolder Grand Hotel
- Dolder Grand zürich
- Official Description (provided by the hotel):
- The Dolder Grand is the perfect environment for people who are looking for pleasure, exclusivity and relaxation: 173 luxurious rooms and suites, exquisite cuisine, a spa covering 4,000 square metres and generous banqueting and seminar facilities. The original “Curhaus” dating from 1899 presents itself anew as the luxury-class City Resort. Its elevated location, between the pulsating life of the city and a refreshingly natural green zone, provides a magnificent view of the city of Zurich, the lake and the Alps. ... more less
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