I read the reviews here on TripAdvisor before booking here. Most people seemed to like this place so I proceeded with our reservation. The photos on their website make the rooms look light, bright and hip in the Swiss sense. However, upon arriving we were really taken aback by the lack of effort in decoration, quality, or amenities.
There is no lift first of all. Our room was on the 3rd floor (which is the 4th floor by US reckoning). Heavy suitcases? Make do. There isn't anyone to help you with your bags. You are on your own.
The bedroom consisted of three twin beds, of which two were pushed together to make a king sized bed, a small round table with two chairs, and a wardrobe that I could swear was bought at something akin to Ikea. There was way too much furniture for the size of the room (which was fairly small). There's nothing to keep the beds together and let's just say that they slid apart quite a few times in the night making for a terrible sleep.
I was traveling with my partner (he is 6'4", I am 5'10"). There was no top sheet, just two thin comforters with duvets. My partner's feet hung over the bed by at least 5". Very uncomfortable for him. So much for snuggling lest I wind up on the floor.
The TV? No batteries in the remote. We tried the on/off button on the TV. That didn't work either. Broken. Unfortunately, my partner needs the background noise of a TV to sleep (and I to drown on the noise of the drunk people out on the street). More issues leading to a not so good sleep.
Flooring is cheap industrial stuff that you'd find in a classroom. Throw rugs were something I'd put in my garage. The walls need paint. Cheap thin curtains which don't keep out morning light. This place needs a decorator's touch in a serious way.
Kitchen: very spartan. No means for making coffee (note: bring instant). No toaster, no oven.
Bathroom: In serious need of updating. Amazing water pressure. This is the one positive comment I can make so far.
Laundry: On the 5th floor. We're told it's free but you need to bring your own soap. We haven't checked it out yet.
WIFI: You need a passphrase to access it, but we weren't told this until we descended the four flights of stairs to inquire. Why not put a notation regarding this in the apartment?
Safety issues: We noticed that there aren't any smoke detectors or fire sprinklers visible anywhere. We were on the 3rd floor and there aren't fire escapes, rope ladders, or a 2nd escape besides the stairs. This made me quite uncomfortable especially since it's clear that there are smokers in the rooms (we noted an ashtray on our table).
In all, I felt mislead by the photos and descriptions. It's just not "nice" or charming in any way. I was severely embarrassed that I took my partner here especially after having been at the Sheraton Neues Schloss the night before. (It was quite nice but $335 a night with our corporate rate).
If you're 20 years old and this is your first trip to Europe, this might work for you. But if you're a seasoned traveler used to nicer things, this will be a disappointment. It's not only "no frills" but it's just not nice. At all.
Spend the extra $40 and go the Great Western on the same street. You'll be glad you did.
Note: I will try to attach photos to this at a later date.
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