We needed three rooms for nine days in Zurich and were thrilled to find the Jenatsch apartments. The largest, with three bedrooms suited us perfectly and we booked it online and received confirmation in early February , looking forward to our holiday. About two weeks before our departure, we had reason to call the hotel to check accessibility and were horrified to find that the three bedroom apartment was unavailable. The situation was soon resolved by an offer of one two-bedroom apartment and one studio, which we accepted but this meant that we were rather more separate than we planned, the more so since the studio was in a different building.
Our two bedroom apartment on the third floor in Spluegenstr. was lovely, though a second WC would have been good. It was spacious, airy and worked well for the three of us. An elevator resolved our accessibility issues to a point - there were still half a dozen or more steep stairs to reach it from the front door, however. The kitchen was equipped fairly well, though we didn't test it by cooking anything much - merely ate breakfast and made drinks. The washing machine/dryer was very much appreciated.
The studio apartment in Jenatschstr was less attractive, though perfectly adequate. This apartment was a little dated, the small kitchen was an awkward shape and there really wasn't anywhere to sit other than on the bed. I'd describe it as more of a large hotel room with a kitchen and bathroom attached. Both apartments overlooked the same inner courtyard and with open windows on a summer evening, it could be noisy.
Our main gripe was of inconsistent housekeeping. We didn't expect a full daily service but it appeared that someone visited on most days. Occasionally we'd find a set of fresh towels, clean bedlinen on one or other bed (never on the same day) or plumped cushions on the sofa. On other days, we found a bag of dirty linen by the door, a dropped towel or a bag of rubbish - very disappointing and signs of a hasty exit, we thought. We happily washed up our own pots and would have used the dishwasher, had a couple of tablets been supplied. We'd have welcomed a slightly more generous supply of dishwashing liquid too, but managed to squeeze every last drop and make it last till we left.
The absolute plus point of the Jenastch apartments, however, has to be the location. First class in every way. We used the trams daily with our Swiss Passes, came home by service boat another evening, which stopped at the Enge pier. Easy and very convenient. The direct train from the Enge station to the airport is a real benefit too, making this the perfect place to stay. The area is fairly quiet but pleasant and out of the main bustle. It's safe and I'd not have any worry about walking alone in the district at any time of day.
We parked the car at the Ascot Hotel for a reasonable price and found the staff at the Ascot to be helpful whenever we needed them - hardly at all. We'd return to the two bedroom Jenatsch apartment but possibly not the studio, since there seems to be little advantage to a conventional hotel room in that case. If the three bedroom apartment had been a larger version of the two room one we had and decorated in similar style, it would have been perfect for us - five family and friends of different ages spending a few days together in Switzerland.
- Official Description (provided by the hotel):
- Jenatsch Apartments - Your "Home from Home"If you are looking for a comfortable one-room apartment or a luxurious four-room flat, at the Jenatsch Apartments you will find your "home from home" for your longer stays in Zurich.The apartments are bright, comfortable and elegantly furnished with a mix of modern furniture and antiques. Each apartment has at least one own bathroom and a separate kitchen. The larger apartments even have an own washing machine and tumble dryer. Daily cleaning (Monday to Friday) as well as a change of linen once a week are included in the rental fee. For a small additional charge, the tenants may use the facilities (parking, laundry and dry cleaning service, secretarial assistance, breakfast buffet etc.) at the Hotel Ascot. The team at the Hotel Ascot is looking forward to assist you. ... more less
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