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“A few small things could be better but at what price?” 5 of 5 stars
Review of Leonardo Boutique Hotel Rigihof Zurich

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Leonardo Boutique Hotel Rigihof Zurich
4.0 of 5 Hotel   |   Universitatstrasse 101, Zurich 8033, Switzerland   |  
Hotel amenities
Ranked #104 of 123 Hotels in Zurich
California
Top Contributor
137 reviews 137 reviews
30 hotel reviews
Reviews in 61 cities Reviews in 61 cities
117 helpful votes 117 helpful votes
“A few small things could be better but at what price?”
5 of 5 stars Reviewed February 25, 2013

I give it five stars because everything met or exceeded the standard, and it was relatively inexpensive. As most have said here there are a few things you might expect at normal prices-- but probably not Zurich prices. No free wifi in room or in public areas. The free computers in the basement are very slow, and when I was there only one of them was working. The boutique aspect is a bit overplayed. Yes, there is only one English language channel if you really must watch TV. The bathroom overall is very fine with the exception of the very small shower--small enough you might hit the water lever while showering, either turning off, or worse, changing the temperature of the water.

But... the price was about the cheapest I could find anywhere in Zurich, even comparable to a popular youth hostel for a double, private room.

For that low price the room was very clean and well kept. Pillows were large and plump, there was an extra (and extra thick!) blanket in the closet. There were some tasteful toiletries included, that were replaced every day I used them. Bed was comfortable, bathroom mostly well-equipped. The room was not exceptionally tiny as I have experienced in other places in Europe. While others complained of the trams on the front side of the hotel, it didn't bother me. Of course the windows were closed because it was cold so in the summer it might be different.

The breakfast (not included but normally priced for Zurich) was above adequate and bordering on perfect. Good selection of eggs, bacon, sausage, cold meats and cheeses, yogurt, excellent breads, cereal, smoked salmon, and more. Tea and water were available, and coffee drinks were on request and included. I must say it was sometimes not well replenished. There were some customers very displeased with the lack of attention to restocking items, even after asking. But when I asked for something nicely, I received it. Mustn't be shy here to ask.

The breakfast area was very nicely decorated, with leather chairs and booths and solid tables. The colors were very complementary and an expansive mirror on the wall reflected the entire room.

It is a slight bit out of the old town but this is easily mitigated by the tram system. The trams are well organized and reliable. The desk clerk sold me a 24 hour ticket as well, an even bargain if you use the tram twice, better if you use it more. There is a bakery and grocery store very close so stock up if you want to save a little money. The clerks were friendly and helpful, pointing out all the sights and how to get there. Parking was available for twenty francs per day, half as much as using a garage downtown.

Overall I was very pleased with the cleanliness and the service, only slightly less so with the breakfast and the few small things mentioned here. I recommend it and the restaurant Linde Oberstrasse, within meters of the hotel.

  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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215 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Sheffield
Top Contributor
60 reviews 60 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed February 25, 2013

this place is fine, as long as your expectations aren't too high. On the website they come out with all this blurb about it being 'boutique', it's not, unless you think George at Asda is cutting edge fashion ,,,
the price is ok but to be hones the room was poky. If i had known about the cost of wifi though, i would never have gone there. What made it worse was that it didn't even work properly, which you really don't need when working away, but they still tried to charge me the extortionate sum for it.

the breakfast was good, although I wasn't taken with the dinner offerings, so I went next door (head down the hill, about 20metres away on the same side of the road, excellent). Would I stay here again? possibly, if I was on a budget and it was for one night only (and with no need to be in the hotel other than to sleep). I think the problem is, the claim to be what they are not.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed February 5, 2013

We arrived at 10am (early flight) and we were able to check in right away. The room was very clean and included everything you'd expect to find (except hair conditioner). The beds were comfortable and mattress was spotless (I'm paranoid and check these things). The staff was super helpful and friendly. The hotel is a 15 min walk from the core of the city and there are 2 trams in front of the hotel that also go to the city if you're looking to get there quicker (5 min). The only drawback is that wi-fi is not included and it costs more than you would expect for a day's worth of internet (sorry, I can't remember the rate).

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed January 26, 2013

as said in many other review, great price for zurich and the location- easy to get into town and the airport on the tram. hotel itself seemed more like a business conference hotel, not very boutique at all. rooms were clean and not too bad but it just felt like something was missing from our stay

lack of free wifi in these times is absolutely ridiculous especially in a proper hotel, have stayed at many (cheaper) hostels that provide free wifi. they do provide two computers in the basement which was good

staff were not very welcoming but not rude.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leicestershire
Senior Contributor
47 reviews 47 reviews
28 hotel reviews
Reviews in 36 cities Reviews in 36 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed January 21, 2013 via mobile

The welcome was very friendly and professional (after arriving for a long haul flight). The room was compact but nicely decorated with a comfortable bed. The breakfast buffet was extensive and therefore a pleasant surprise. Take ear plugs in case your room is located at the front of the building as the noise of the trams can be incessant. Some computers are provided in the common area but it is a great pity that wifi is not provided free for guests!!

  • Stayed January 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 6, 2013

Stayed here twice recently. Once on a booking made by our travel agent and once booked ourselves. Found it easy to get to from the airport, even in a day-and-a-half-of-flights stupor. A very friendly welcome. Clean and well-appointed rooms although small once a fold-out bed had been set up for our son. On the second visit, I was surprised by the difference between the internet price and direct price (book through the net). We didn't pay for the excellent breakfast on the second visit but there's a bakery on the other side of the road and a small supermarket also nearby. Would definitely stay again.

Room Tip: Rooms at the rear are very quiet.
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  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london, UK
Senior Contributor
27 reviews 27 reviews
24 hotel reviews
Reviews in 23 cities Reviews in 23 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed December 21, 2012

The best thing i can say is that the location is good. It is also decently priced for Zurich.
The hotel advertises itself as a "boutique hotel" but completely lacks the personal touches i would associate with that word. It is basically yet another dull Swiss business hotel, but even then lacking some of the amenities i would expect. the internet is overpriced and slow, even choosing the supposed "premium" service. When i tried to call room service to order from the "24 hour menu", none of the options i requested was available. The food i did ultimately manage to order was decent, but my third choice.
The receptionists were all polite and professional, and i felt really sorry for them, given some of the bad behaviour of some of the guests i saw!

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Leonardo Boutique Hotel Rigihof Zurich

Address: Universitatstrasse 101, Zurich 8033, Switzerland
Location: Switzerland > Canton of Zurich > Zurich
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #104 of 123 Hotels in Zurich
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Leonardo Boutique Hotel Rigihof Zurich 4*
Number of rooms: 66
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