We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“If that's a 4 stars I'm Santa Claus” 1 of 5 stars
Review of Villa Toscane

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Villa Toscane to your Saves list
Villa Toscane
4.0 of 5 Hotel   |   Rue du Lac 2 - 8, Montreux 1820, Switzerland   |  
Hotel amenities
Ranked #14 of 15 Hotels in Montreux
Milan, Lombardia, Italy
1 review
“If that's a 4 stars I'm Santa Claus”
1 of 5 stars Reviewed 1 week ago

Only the rooms are in the building, all the services (receipt., restaurant, pool, etc.) are in the building on the other side of the street and it's not funny at all in winter to go for breakfast or for a swim (water of the pool too cold). Furnitures are old and not well kept, specially the bathroom was damaged here and there. I booked a triple room and I got a big double, I had to call to have the third bed and they brought a terrible camping bed. Completely disorganized at desk.
Probably the worst 4 stars I've ever been (and I've seen a lot).

Room Tip: go somewhere else.
See more room tips
  • Stayed December 2014, traveled with family
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

174 reviews from our community

Traveler rating
    23
    35
    48
    35
    33
See reviews for
38
65
9
16
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Lausanne, Switzerland
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 16, 2014

Spent a couple of days at the hotel for business. The hotel's check in is across the road, at the Royal Plaza. The room was ok, however beds were extremely hard and bathroom old and very small. A tiny amount of water was coming out of the shower head, making it very difficult to wash hair properly and rinse the shampoo off. Not the comfort you expect from a 4*. Clean however.

  • Stayed September 2014, traveled on business
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 23, 2014

Pros: check in is easy.staff friendly and helpful.
Cons: the room that we stayed in is so noisy, it felt like we are sleeping on the road. To add to this, one of the nights, there is a karaoke going on next door till 2am. It is like sleeping on the dance floor.this is probably the most expensive hotel that I stayed..costlier than Fairmont in San Jose, Hyatt in NYC. I am in sales and travel for a living.had to stay in horrible places but this is by far the worst.

Stayed July 2014, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lincoln, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed June 20, 2014

We stayed one night in June 2014. Room description states "satellite T.V., a DVD player and a trouser press", but this is completely untrue. The latter two items were not in the room and we were told they would be provided upon request. It turns out that the trouser press was an iron and ironing board!!

The T.V. contained no satellite/digital channels and so world wide favourites such as BBC World News and CNN were not available - only local analogue and none in English.

On complaining we were given the old excuse that it was Swiss com broadcasting not supplying the channels but on pressing our complaint resulting in a room upgrade to the main hotel Royal Plaza the T.V. in this room miraculously broadcast satellite T.V.!!

The Villa Toscane does not have an onsite receptionist and more importantly there is no night porter/staff after 11.00 p.m. The security implications (? e.g. fire ?) of this omission are obvious and could potentially be disastrous.

Obviously room facility details for Villa Toscane are a misrepresentation and we have provided details to the booking agents for their action on this.

This hotel and its bigger partner the Royal Plaza are extremely over priced and poor value for money and really should be avoided by anybody who has more sense than money.

Room Tip: Don't waste your money!!
See more room tips
  • Stayed June 2014, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KOLKSTS
Top Contributor
50 reviews 50 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed June 5, 2014

Hi stayed at this hotel for 3nts from 26th to 29th may with my group. never take the rooms on the 4th floor since the lift doenst go to some rooms and you have to climb quite some stairs. the hotel check in is at hotel royal plaza in front of the hotel. royal plaza is a 5 star property and has lake view rooms. the breakfast too is served at royal plaza. villa toscane has very small bathrooms so it can be an issue especially with Indians. breakfast spread is ok and they do accommodate indian item request for groups in the buffet

Room Tip: never take room no. 325 and 327 they have no lift access
See more room tips
  • Stayed May 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 3, 2014

We were so pleasantly surprised with this hotel after booking online with Hotwire! The room was grand and absolutely beautiful. We had two bedrooms, a bathroom, a large sitting room and a wonderful deck, with views over Lake Geneva. We had to check in at the hotel across the street, which was not a big deal at all. The service was amazing and the room was just perfect for what we needed. I wouldn't even think twice about staying here again. It was within easy walking distance of Lake Geneva and of the town of Montreux, which we explored after a great and comfortable sleep!

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed June 1, 2014

We were rather skeptical as we had booked the room due to the price but were not sure with the other reviews. But the family (quad) room was a large one with a large bathroom. The bed was extremely confortable. The check in is across the road at the another 5 star property of the same hotel. Villa Toscane is four star one. but the breakfast is common. and the spread was really lavish by Europe standards. The service too was very good. Had free wifi and the location too was very close to the Montreux centre - 10 min walk. There is a bus available right outside the hotel which takes to Chillon Castle or Vevey or Montreux city centre.

All in all, a good hotel to stay.

Room Tip: The family room 302 number was really a large one.
See more room tips
  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Villa Toscane? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Villa Toscane

Address: Rue du Lac 2 - 8, Montreux 1820, Switzerland
Location: Switzerland > Canton of Vaud > Montreux
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Montreux
#9 Luxury Hotel in Montreux
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Villa Toscane 4*
Number of rooms: 46
Reservation Options:
TripAdvisor is proud to partner with Booking.com, HotelTravel.com, Hotels.com, Expedia, Priceline, getaroom.com, Despegar.com, Travelocity, Odigeo, TripOnline SA and Tingo so you can book your Villa Toscane reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Toscane Swiss q

Owners: What's your side of the story?

If you own or manage Villa Toscane, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.