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“Just a regular restaurant” 3 of 5 stars
Review of Moevenpick Hotel Lausanne

Moevenpick Hotel Lausanne
4 Ave de Rhodanie, Ouchy, Lausanne 1007, Switzerland
+41 21 612 7 612
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Ranked #231 of 410 Restaurants in Lausanne
Price range: $52 - $88
Cuisines: International, Ice Cream
More restaurant details
Restaurant details
Good for: Families with children
Dining options: Breakfast/Brunch, Reservations, Buffet, Late Night
Rio de Janeiro, RJ
Senior Contributor
44 reviews 44 reviews
16 restaurant reviews
Reviews in 12 cities Reviews in 12 cities
36 helpful votes 36 helpful votes
“Just a regular restaurant”
3 of 5 stars Reviewed September 22, 2014

I love Hotel restaurants but even tho' the Hotel itself is very nice the restaurant is not. Regular service, regular food, far from special. There are a zillion better options close. Disappointed.

  • Visited October 2013
    • 3 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 3 of 5 stars Food
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133 reviews from our community

Visitor rating
    13
    48
    35
    27
    10
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Scotland
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Disappointment with room - resolved.”
4 of 5 stars Reviewed July 4, 2014

1st time in Lausanne and booked a so-called deluxe lake view room. Turned out to be quite cramped and with only a side view of the lake, (think cheap Benidorm hotel with "side sea view"), so not quite matching the hotel's lavish description.

I had to be quite persistent at reception to get the standard of room expected. Special thanks to Michael on the front desk for finally putting us in a new room with a proper front view of the lake and of a size that could be called deluxe. Free drinks vouchers much appreciated too - thanks again to Michael.

So the lesson is (as ever) don't be fobbed off at the Movenpick or any other hotel with something less than you paid for. Thanks to Michael we can now enjoy our stay and might even come here again.

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Lausanne, Switzerland
Top Contributor
120 reviews 120 reviews
73 restaurant reviews
Reviews in 49 cities Reviews in 49 cities
73 helpful votes 73 helpful votes
“Nice ice cream, but very poor service and unreasonable prices”
1 of 5 stars Reviewed June 29, 2014

I went to the Moevenpick for an ice cream and a beer during a week-end. I was shocked to see how poor the service was. The waiters do not even look at you, no smile, no hello, nothing.
They make you feel as if you were not a desired client. The ice cream was nice, standard quality for Moevenpick, but the beer was overpriced, for a Corona we paid almost 9 CHF.
I will definitely not come back, such a poor service is just not acceptable.

  • Visited June 2014
    • 2 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dar es Salaam, Tanzania
Contributor
18 reviews 18 reviews
8 restaurant reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
“Cleam comfy room and great service”
5 of 5 stars Reviewed April 21, 2014

The roomis small but spotlessly clean and modern. The lake view isn't much as it's directly in front of the hotel is a marina. Not far from the metro station. Have to pay for internet. Fast checking in and out.

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London, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“Ok if you are on an IMD programme”
3 of 5 stars Reviewed April 14, 2014

Compared to some of the other Moevenpick properties I have stayed at, including the very nice one in Accra, Ghana, this one had youth-hostel qualities. Bare bones. Apparently, it lives off the exec ed participants that go to nearby IMD. So no need to improve comfort or the service in the outdoor cafe, which was utterly lacking.

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