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“Good food, terrible service” 4 of 5 stars
Review of Le Chalet Suisse

Le Chalet Suisse
Rte du Signal 40, Lausanne CH-1018, Switzerland
021 312 23 12
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Ranked #49 of 410 Restaurants in Lausanne
Cuisines: Swiss
More restaurant details
Restaurant details
Good for: Families with children, Romance, Large groups, Doing business, Local cuisine, Special occasions, Entertaining clients
Dining options: Breakfast/Brunch, Dinner, Reservations, Late Night
Canton of Vaud, Switzerland
Contributor
17 reviews 17 reviews
14 restaurant reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
“Good food, terrible service”
4 of 5 stars Reviewed July 16, 2014

"Le Chalet Suisse" is a typical swiss restaurant located on the top of Lausanne, in the proximity of the Sauvabelin tower. This restaurant has a very nice view over the Lausanne city and the Leman lake. The food quality is also good and it's possible to order unlimited dishes of raclette ("raclette a discretion"). However, after 5-6 dishes you might want to stop, although I ate 7. Besides fondue and raclette you can eat also duck, beef or chicken. While I was never disappointed by the food, I have to say that this restaurant scores really bad for the service quality. One of the waiters has the habit of being rude and making weird jokes (he displays weary face when you order, then he makes strange gestures if you want another dish of raclette). Finally, after he has been on this ludic and strange act for the whole evening, he forgets to bring stuff on the table, which will attract another of his weary faces. He could be easily recognized as the "Monty Python of the Chalet Suisse". Otherwise, it's a good restaurant.

  • Visited September 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 4 of 5 stars Food
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211 reviews from our community

Visitor rating
    47
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    41
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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  • Any
English first
Athens, Greece
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“typical swiss with a lake view”
4 of 5 stars Reviewed July 8, 2014

typical swiss food as well as the chalet itself. Near to the town can be reached also by bus.
In the middle of a forest and a wonderful view at the lake Leman. Prices reasonable for the swiss standards. I enjoyed mushrooms, and of course you can taste fondue and raclette their speciality.
We ate at the terasse . An attraction to visit for sure

  • Visited July 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
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Lausanne, Switzerland
Top Contributor
75 reviews 75 reviews
44 restaurant reviews
Reviews in 36 cities Reviews in 36 cities
41 helpful votes 41 helpful votes
“Typical Swiss”
4 of 5 stars Reviewed May 27, 2014

it looks like a chalet and is a chalet.
very quiet place surrounded by trees in a parc and good parking place right next to it, Great place to go with family and friends.
The food is good, fondue, raclette etc... meet as well.
Service is good, pricing average to high, good local wines from Vaud

  • Visited April 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
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Lausanne, Switzerland
Senior Reviewer
6 reviews 6 reviews
3 restaurant reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Very good and nice restaurant”
5 of 5 stars Reviewed March 17, 2014

Well situated at the top of Lausanne, dominating the lake, this restaurant offers you good meals (specialities : fondues and raclettes). It is a very beautiful Swiss Chalet, and if it is warm enough, you can eat on the terrasse.

  • Visited March 2014
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
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Monterrey
Senior Contributor
41 reviews 41 reviews
21 restaurant reviews
Reviews in 20 cities Reviews in 20 cities
4 helpful votes 4 helpful votes
“A place you can't miss in lausanne”
5 of 5 stars Reviewed March 16, 2014

We went here for a recommendation of a local friend and the experience was very good, the place looks very nice and the food is excelent. If you want to try a good fondue this is the place to go

  • Visited March 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
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