3 nights at the Hotel Aulac. First the + plus points. They still have smoking rooms if you dont want to freeze outside in swiss winter. My room was clean and tidy, there was a tub in the bathroom, very nice after spending the day with zillion meetings. There was a complimentary bottle of water in the room, very nice. You get a public transportation card and free wi-fi access for the duration of the stay. Overall everything made an OK impression. However the staff in the hotel wasnt best of service team i have seen. The restaurant staff was distant, at times ignorant. I didnt have the feeling that somebody bothered himself to attend to me. Looks like this behavior is customer dependent. As a young professional, it looked like i wasnt as important as the older always-tie-wearing business travelers. Breakfast was one of the most naked breakfast offerings i had yet to see. Dont expect a rich breakfast. One night i arrived at the hotel very late, i didnt have a lighter and sll the shops were closed. Asked at the reception, if they had matches or something, the guy wasnt really bothered to answer me. Restaurant was already closing up i asked one of the head waiters if they had something, same reaction. At the end one waiter found a lighter somewhere, bringing it to me, as if i had asked him to change a flat tyre.
The view on the lake, however, is breath taking, especially when there is snow on the mountains. All in all, 3/5.
- Also Known As:
- Aulac Hotel Lausanne
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