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“Excellent hotel , great location, very helpful staff but no meal options at all” 4 of 5 stars
Review of Carlton Lausanne Boutique Hotel

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Carlton Lausanne Boutique Hotel
4.0 of 5 Hotel   |   Avenue de Cour 4, Lausanne 1007, Switzerland   |  
Hotel amenities
Ranked #18 of 48 Hotels in Lausanne
Mumbai (Bombay), India
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Excellent hotel , great location, very helpful staff but no meal options at all”
4 of 5 stars Reviewed 1 week ago NEW

Located next to the Delices Metro station only two stops from Lausanne Gare which is the main station and two stops from Ouchy near the riverside. The rooms were small but well equipped with a nice balcony. Quaintly decorated in traditional style. Desk staff helpful beyond the call of duty specially Nicholas. No meal options but eat.ch provides a host of restaurants delivering to the hotel. Nicholas helped us with crockery and cutlery. Ideal place to stay in Lausanne

Room Tip: Not much of a view and in a quiet locality anyway. Just choose a room with a balcony
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  • Stayed April 2015, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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200 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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English first
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

We were greeted by Antonio on reception who was very welcoming and made some recommendations of where to visit during our stay. The room was a compact twin (double bed with two single covers), good bathroom and with a nice outside space. The decor is quirky and overwhelming and cleverly hides the tired spots. The hotel is right next to the fantastic metro system which goes to the train station and Ouchy which sits on Lake Geneva. We chose not to have breakfast at the hotel for 25CHF per person as there are some wonderful cafes close by.

Stayed April 2015, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delhi
Top Contributor
73 reviews 73 reviews
72 hotel reviews
Reviews in 42 cities Reviews in 42 cities
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel Carlton is indeed a Very Nice Hotel in Lausanne Switzerland Next to Metro Delices station and is really a great property with Friendly staff. The hotel is located very close to Lausanne Gare as well. The Hotel rooms are neat and clean with very good furnishing and also breakfast spread is huge. The Hotel offers free wifi and also all amenities at prices which are justified to the Hotel Charges. Overall a Pleasant place to stay in Lausanne

  • Stayed April 2015, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I loved this little boutique hotel. It is a short walk from the train station and from the lake front. If you aren't into walking, there is a metro station right beside the hotel. The staff are very friendly and helpful. Breakfast was good. Lots of good coffee. It is a boutique hotel, so the rooms are small, but so well appointed, cozy and quiet. Some have balconies that are large enough for a table and a couple of chairs. I would definitely stay there again.

Stayed March 2015, traveled on business
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Luxembourg
Senior Contributor
38 reviews 38 reviews
25 hotel reviews
Reviews in 30 cities Reviews in 30 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed March 30, 2015 via mobile

According to Wikipedia 'boutique' refers to a small, unique and upscale hotel. The Carlton is an ok hotel in a good location with ok breakfast, it is however definitely not a boutique, as it's neither unique (or quirky) nor upscale.

Upon arrival I had to wait about 20minutes at reception as there was only one receptionist and a line of 6 guests to check in. Upon checkout it was 'only' about 10 minutes wait. Not great. The room was ok but very small, it was meant to be a double but luckily I travelled alone.

Stayed March 2015, traveled on business
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1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 17, 2015 via mobile

We returned just yesterday from our stay at the Carlton Lausanne Boutique Hotel and what a wonderful stay it was. The hotel us situated directly outside the Delices Metro Station. You can take the metro up to Lausanne centre or down to Ouchy if you prefer but either destination is just a 15 minute walk away up or down hill. You get a free Metro and Bus pass which is given to you by the hotel as soon as you get in.
Breakfast is continental (although we didn't partake during this stay).
The room was beautiful. So clean and smelt gorgeous. They are on the small side of course, this being a boutique hotel. But perfect for couples or shorter stays. Antonine on Reception was fabulous. Very helpful and new a lot about the area so was more than happy to help us with our questions and recommend things for us to see and do as well as good places to eat. Try the fondue (local speciality).
I would not hesitate to recommend this hotel. It offered such good value for money and a wonderful restful nights sleep thanks to being in a nice quiet part of town.
Thank you to all who helped us at the Carlton Lausanne Boutique Hotel. We will be back!

Stayed February 2015, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
43 reviews 43 reviews
36 hotel reviews
Reviews in 28 cities Reviews in 28 cities
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed January 11, 2015 via mobile

Stayed here for a night. Booked hotel via hotel.com. When I arrived, reception put us in one of the smallest hotel rooms I have ever seen. After being quite shocked at the size, I checked the booking and noticed I was supposed to be a different room. Once I complained, they finally gave a larger room. In the new room, the TV didn't work. Overall the hotel is old and needs an upgrade.

Stayed December 2014, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Carlton Lausanne Boutique Hotel

Address: Avenue de Cour 4, Lausanne 1007, Switzerland
Location: Switzerland > Canton of Vaud > Lausanne
Amenities:
Bar / Lounge Business Center with Internet Access Room Service Suites
Hotel Style:
#10 Luxury Hotel in Lausanne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Carlton Lausanne Boutique Hotel 4*
Number of rooms: 47
Reservation Options:
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Also Known As:
Nash Carlton Hotel Lausanne
Nash Carlton Lausanne
Hotel Nash Carlton

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