A friend and I were fortunate to stay for a week in Hotel Eden. Pre trip - Everything went smoothly, from booking, to communications - if you haven't been to Zermat before the transportation to get to the town is surprisingly simple, but unusual because the town does not allow motor vehicles.., when we arrived at the Zermat station, we were not sure what to expect. Thankfully the Hotel vehicle was waiting for us as arranged, and it took less than 10 minutes from leaving the train to with all our gear, load the vehicle and then stand in the hotel the lobby.
It is a traditional Swiss mountain hotel, and was exactly what we expected when we looked at websites etc, no surprises. we were staying in "single" rooms, which were great... Modern, clean Bathrooms, quite large for single rooms.. and more importantly Amazing... Truly amazing... Views of the Matterhorn. The location of the hotel is very convenient to everything... 10 minutes walk and you arrive at the trains or Gondola's that climb the mountains (you can choose to use the public free buses that run through the town to support the lift system - we never did) The center of town is even closer.
The hotel provides breakfast, but does not support lunch or dinner... Again not a problem because of the central proximity to everything, bars, restaurants are all moments from the front door.
We really enjoyed the calm relaxed friendly atmosphere, and were really impressed with the team supporting the hotel.
For us a great experience...
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.