The popular quote does summarize the essence of this hotel. The owner family and the entire staff do everything to make you feel at home. Last time that I was able to appreciate such a high level of hospitality was in Asia. It would however be great for other (unfortunately many) Swiss hotels to take example on the Berghof experience.
The hotel is superbly located for skiers, just a few meters from the matterhorn glacier paradise lifts. It is a 10 minutes walk to the town center, but then, you are on holidays, and without the noise and the smell of car exhausts, walking is a great experience.
The hotel has all the facilities you would expect from a 4* hotel, the food is very good; the wellness area has been extended with a wonderful swimming pool. Hotel prizes are ok, remember that you are in Switzerland in general, and in Zermatt in particular.
To conclude, I highly recommend this hotel, a true gem I will surely visit again.
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