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“We just felt great” 5 of 5 stars
Review of Amber Apartments

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Amber Apartments
5.0 of 5 Condominium   |   Untere Tuftra 7, Zermatt 3920, Switzerland   |  
Hotel amenities
Ranked #26 of 66 Specialty Lodging in Zermatt
Freiburg i. Br.
1 review
1 helpful vote 1 helpful vote
“We just felt great”
5 of 5 stars Reviewed March 7, 2013

We had several stays at the Amber in Zermatt. The apartments are very stylish, extra large and they provide all infrastructure we need for summer-vacation als well as winter-holiday. The house is located absolutly quiet, private and has a great view to the Matterhorn. We also apreciate very much the cordial, friendly and personal assist by the owner-family. Coming back meens coming home …

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4 reviews from our community

Traveler rating
    3
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    1
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date | Rating
  • English first
  • Any
English first
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 25, 2013 via mobile

We've returned here for several times now and it is just the perfect balance of luxury, service and friendliness! Ski out is good, the walk to the Zermatt nightlife is doable but I would suggest to take a taxi for this.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pakistan
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 29, 2012

I have to say i loved zermatt Looking at matterhorn with the naked eye was an out of this world experience. This apartment was nicely done (expensive though) and the views from the apartment were great too but me and my mrs were really dis-appointed at the lady who was put in charge of looking after us. We stayed in amber for a week but only saw the lady the 1st day we arrived. After that we phoned her a couple of times to ask her stuff but her phone was off and even the day we were leaving she didn't come to say good-bye and we just locked the apartment ourselves; and made our way to the train station. Personally i reckon if that woman hasn't been sacked yet she should be now after the owner reads this review!

  • Stayed November 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susi-Wicki, Owner at Amber Apartments, responded to this review, January 27, 2013
Dear Guests. I am pleased to hear that you enjoyed Zermatt and the looks of the apartment and I would like to excuse us for the fact that you didn-t get the attention from us that you had expected. As it is an apartment house, unfortunatly there is not such a firm contact between guest and accomodation provider. But of course we should have been reachable by phone.

Once again: our apologies and maybe we will get the opportunitiy to proof we can do better...

Best regards

Susi Wicki
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Amber Apartments

Address: Untere Tuftra 7, Zermatt 3920, Switzerland
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Spa
Hotel Style:
Ranked #26 of 66 Specialty Lodging in Zermatt
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Amber Apartments 5*
Number of rooms: 4
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