We got the apartment on top floor. Great views of Matterhorn from our beautiful balcony allowing for some really good night photographs of the mountain. The appartment was a very spatious duplex with two huge and confortable rooms with excellent mattresses. Modern and fully equipped kitchen.
To us it was a bit difficult to find it on our very first day but it wasn't that difficult in fact. The real problem was that nobody was onsight on our arrival and we spent almost one hour lounging around until we walked to the Europe Hotel that really runs this parallel operation. Nobody there either, and the hotel in full scaffolding, nobody but for a team of extremelly polite and sympathetic Portuguese masons who called the owner and let us know that the keys were... inside the apartment !!!!!
The door wasn't locked at all .... definitelly together with Japan the safest country I have visited in the world.
Staff never present, if extremelly helpful and attemptive(on the phone).
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