Very highly recommended. The National is perfectly located across the street from the Sunnegga lift and a few minutes walk from the main train station and the Gornergrat railway station. A very high level of service begins as soon as you step off the train and the porter whisks you away in the electric taxi. Aylin at reception provided us with wonderful service throughout our stay. Rooms are very comfortable, if not opulent and most of them overlook the Matterhorn. The spa and indoor pool are beautiful. Breakfast is really good, but I recommend eating elsewhere for dinner, as there are so many great restaurants nearby. The lobby bar is the hub of activity for the whole place, and there is an enclosed cigar room just off the lobby. Really flawless service throughout the hotel. We would highly recommend the National for families and would not hesitate to return.