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“Perfect service and location-loved it” 5 of 5 stars
Review of Parkhotel Beau Site

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Parkhotel Beau Site
4.5 of 5 Hotel   |   Brunnmattgasse 9, Zermatt 3920, Switzerland   |  
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Ranked #6 of 116 Hotels in Zermatt
washington D.C.
Top Contributor
76 reviews 76 reviews
70 hotel reviews
Reviews in 57 cities Reviews in 57 cities
106 helpful votes 106 helpful votes
“Perfect service and location-loved it”
5 of 5 stars Reviewed April 20, 2014

Am writing this review from my room looking out at the Materhorn. Perfect service, as everyone is super nice and helpful. In particular, Ms. Stephanie Rutgers' service and kindness was amazing-she could not do enough: for example, facilitated us returning a one-day unused ski pass, which saved us a lot of money. Took the half-board option-breakfast and dinner are excellent. If you choose to take dinner at an outside restaurant, they even give you 25 Swiss Franks back per person-I have never had such a benefit. Room is spacious and comfortable with balcony and amazing view. Also took the 3 day ski package, which is great. About two minutes walk from center of Zermatt. Great pool and steam room and sauna as well as a spa. Great hotel and service- cannot wait to return- thank you!

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beau-Site1907, Verkaufsleiter at Parkhotel Beau Site, responded to this review, April 23, 2014
Dear Doberman 32

We are happy about your review, in particular Stefanie is. Thank you for taking the time, already in Zermatt (!) to write these compliments.

It's great that you enjoyed our dinner options as well as our pool and SPA facilities. It was a pleasure for us to spoil you and to make your holiday perfect in every way. You cannot wait to return? - We are looking forward, too!

We hope to see you soon again at the perfect place at the foot of the Matterhorn
Katja Richter
Sales- & Marketingmanager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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331 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
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English first
Atlanta, Georgia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 1, 2014

My family and I have been coming to Zermatt for over 30 years and have stayed at some very nice hotels. However for the past 6 or 7 years, we have stayed just at the Parkhotel Beau Site and absolutely love it every time. The Beau Site offers an unmatched combination of friendly and professional hospitality, delicious food, comfortable accommodations and a convenient central location. We just stayed there again for a week at the end of March and enjoyed every moment. I highly recommend this hotel.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beau-Site1907, Verkaufsleiter at Parkhotel Beau Site, responded to this review, April 3, 2014
Dear Frank

Thank you for your words. We are absolutely happy that you found the Parkhotel Beau Site after coming to Zermatt for already so many years, and that you keep on coming.

Luckily the weather spoiled you at the end of March, too!

We look forward to welcoming you and your family soon again and remain

with best wishes
Katja Richter
Sales- & Marketingmanager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 30, 2014

My first visit to Zermatt, and as a birthday treat we stayed at this hotel. Can't comment on value for money etc (as it was a surprise) but cannot fault the location, staff, or quality of the food. All staff members would bend over backwards for your requests, the rooms were very comfortable and spacious, and the food was incredible! My tip would be to choose the 'themed' dinners when they're offered- very special!

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beau-Site1907, Verkaufsleiter at Parkhotel Beau Site, responded to this review, April 3, 2014
Dear Fiona

Great you enjoyed your birthday in Zermatt and at the Parkhotel Beau Site! We like the idea that you felt spoiled on this special occasion and you had some delightful experiences in our restaurants. More over we are happy that our team made you feel welcome.

We hope that you will remember us and that we will have the pleasure to sing a "Happy Birthday" for you again.

Thank you very much for your words!

All the best
Katja Richter
Sales- & Marketingmanager
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UK
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 29, 2014 via mobile

We have loved returning regularly to the Beausite on a dinner, bed and breakfast basis since we first visited it almost 30 years ago when we had a young family. We were captivated then by the position, the views and the wonderful staff, several of whom are still there and doing their jobs as perfectly as ever. It is always a delight to see them again. The current manager took over 20 years ago and has done a great job overseeing the many improvements that have taken place over the years. This hotel has an atmosphere of calm relaxation and airy cleanliness. The staff here are special and very well trained. The service is amazing and totally charming. The food is healthy, delicious and beautifully presented. What more can I say! We will never tire of returning to wonderful Zermatt and the Beausite. Whether you are in Zermatt for the skiing, the walking or the shopping there could not be a more delightful place to stay.

Stayed March 2014, traveled with friends
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beau-Site1907, Verkaufsleiter at Parkhotel Beau Site, responded to this review, April 3, 2014
Dear Ginnyb

Thank you for your review. We are happy welcoming you year by year and that you are as loyal to the Beau Site as members of our staff are. Yes, we are celebrating 40 years with Francesco, Emilio and Maria this year, and of course we will have the champagne ready for your 30 years celebration!

We always try to go on with our improvements and hope to surprise you next year again!

Looking forward to your next visit we remain

with "simply the best" regards
Katja Richter
Sales- & Marketingmanager
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North Yorkshire
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
Reviews in 29 cities Reviews in 29 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed March 24, 2014

We have stayed at the Parkhotel Beau Site, at least twice a year, since 2000.

The superlatives to describe this hotel are endless, the friendliness, the management, the organisation, the staff, the food, the accomodation, the facilites, nearness to lifts and so on. Basically they can be summarized by the statement "The Best Hotel in Zermatt" and that takes some doing!

Room Tip: Zermatt is not the resort to sit in one's room looking out of the window, however if you do enjo...
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  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beau-Site1907, Verkaufsleiter at Parkhotel Beau Site, responded to this review, March 27, 2014
Dear George

Thank you for your review... we are happy that you found some words to describe the Parkhotel Beau Site, even if your summary makes us feel already more than proud!

We look forward seeing you next winter again and send best regards

from your "Best Hotel in Zermatt"
Katja Richter
Sales- & Marketingmanager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canmore, Alberta
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
Reviews in 18 cities Reviews in 18 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed March 19, 2014

Truly delightful hotel, beautifully situated with wonderful views of the Matterhorn. From the moment you arrive at the station you are pampered by the staff & the welcoming manager. Emilio, the charming head porter who has taken care of guests for 40 years, will meet you. His wife Maria heads an excellent & scrupulous room & maid service. Francesco (also a 40 year veteran) could hardly be more friendly & professional, meeting your every need leading the team in the restaurant serving a wonderful, ever-changing menu of outstanding Swiss food & a superb breakfast. The rooms are very comfortable & recently renovated. The pool & spa facilities could hardly be better. This is the perfect place to stay in Zermatt.

Room Tip: The new chalet rooms are the most modern & very well appointed.
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  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beau-Site1907, Verkaufsleiter at Parkhotel Beau Site, responded to this review, March 27, 2014
Dear Hare88

We thank you very much for your words and are happy that you felt welcome at the Parkhotel Beau Site.

We are proud to have such juwels like Emilio and Maria and Francesco in our Team and with pleasure we will forward your comments - no compliments to them!

We hope to see you again at our perfect place at the foot of the Matterhorn!

Best regards
Katja Richter
Sales- & Marketingmanager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cowbridge, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 20, 2014

We have stayed at the Beausite many times and on each occasion we are amazed at how well run the hotel is and how it manages to maintain such high standards. The staff are so helpful and pleasant and it is surely a reflection of a well run establishment that many of the staff have been there for years. The food is fantastic and the rooms with a Matterhorn view are a delight. Much of the sucess of the hotel is due to the expertise and diligence of the hotel manager Franz Schwegler-Dossetto.
We hope to return next year

David and Mary Webb

  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beau-Site1907, Verkaufsleiter at Parkhotel Beau Site, responded to this review, February 26, 2014
Dear Mary, dear David

Thank you for your review. We are happy that you enjoyed your stay and that our team made you feel welcome once again. It is always a great team and the management makes it possible to enjoy working at the Beau Site and, as a result, to make our guests happy.

We look forward seeing you next year again and in the meantime, we wish you all the best.

Best regards out of the snow
Katja Richter
Chef de Reception
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Parkhotel Beau Site

Address: Brunnmattgasse 9, Zermatt 3920, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#3 Romantic Hotel in Zermatt
#3 Business Hotel in Zermatt
#3 Luxury Hotel in Zermatt
#4 Spa Hotel in Zermatt
#7 Family Hotel in Zermatt
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Parkhotel Beau Site 4.5*
Number of rooms: 85
Official Description (provided by the hotel):
The 4 star superior Hotel with a breathtaking view to the Matterhorn. Quite Location, only five minutes to the village Center. Generous and uncomplicated, that's how we are. You, as our guests ate always in the middle of our attention. We love to take care of you, because service is our passion. ... more   less 
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Also Known As:
Parkhotel Beau Site Zermatt

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