My husband and I decided to stay at this hotel for four nights based on the reviews, location and relatively reasonable cost. (We paid 480 CHF for four nights, and this included taxes and breakfast.) We were able to walk to it from the train since we each had only a carry on with rollers...it took about 15 minutes and at times it was uphill. Upon exiting the train station through the front entrance/exit, take a right onto Bahnhoffstrasse. Walk about 700m to the large church square and look for a little street adjacent to the right side of the church, Metzggasse. (I had to ask where it was.) Turn right and walk uphill 100m to the hotel. We were excited to discover the Matterhorn stands in the background of the hotel! (Electric taxi=15-20 CHF.)
We were told it is a Best Western Hotel with 20 rooms. We had room 232 (on the third floor)...elevator was available. The room was of moderate size, bright with one wall of windows overlooking the mountains, a school yard and roofs made out of a slate-like rock. The bed was low and VERY comfortable with a white duvet, built in wood closet and cabinets, flatscreen TV and a comfortable size, IMMACULATE bathroom and good size shower....even the grout was sparkling! (We found out that the bathrooms were just renovated last year, as well as some of the common rooms of the hotel.) Both the breakfast room and hallways had unique, small, sporadic wall alcoves to house charming lamps for a soft, indirect lighting effect.
The breakfast was served in the bar area which used to be a restaurant, with comfortable booths and tables. It consisted of boiled eggs, cereals, cold meats (really good salami), cheeses, variety of crunchy breads, fresh fruit, yogurt, juice, and coffee/tea. This is the room where the free laptop computer was available after breakfast hours.
The staff couldn't be nicer. Tony let us place our luggage in the room before it was completely cleaned so we could run off and enjoy the afternoon. Stefani was so accommodating. She gave us cups for the room so we could make tea/coffe using the hot water machine in the front desk area, gave us ice, loaned us a corkscrew and wine glasses, as well as patiently advised us with clear directions and maps.
It was a convient location, easy to walk to restaurants and shops. It is a little jewel.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.