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“A wonderful stay in Zermatt” 5 of 5 stars
Review of Romantik Hotel Julen

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Romantik Hotel Julen
4.5 of 5 Hotel   |   Riedstrasse 2, Zermatt 3920, Switzerland   |  
Hotel amenities
Ranked #31 of 116 Hotels in Zermatt
Indianapolis
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
“A wonderful stay in Zermatt”
5 of 5 stars Reviewed October 28, 2012 via mobile

We stayed at the Hotel Julen based on recommendation from other friends who had a wonderful experience here. We could not have been more pleased. We had planned our stay at Hotel Julen to celebrate our anniversary and somehow the request was lost when making the on-line reservation. Although initially disappointed, we were accommodated graciously for our 2nd evening with an upgrade to a suite which was beautiful. Their effort to accommodate this special occasion was so appreciated. The only minor drawback is there is a bar near the hotel that stays popular well into the night. Only a problem if you are a very light sleeper. The woodwork throughout the hotel is beautiful making it a very special place to stay in Zermatt.

Stayed October 2012, traveled as a couple
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234 reviews from our community

Traveler rating
    169
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    4
    6
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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English first
Doha
1 review
3 of 5 stars Reviewed October 28, 2012

Loud bar across the street that can be heard in room until 2 am in the morning. Reception staff is unfriendly. However The decor of the room is cute, the location is convenient , and the cleaning staff try their best. This is a shoulder season for zermatt, so many hotels are closed.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlottesville, VA
Senior Contributor
37 reviews 37 reviews
29 hotel reviews
Reviews in 27 cities Reviews in 27 cities
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed October 12, 2012

I can only second the applause of other reviewers. The Julen is, indeed, lovely, with gorgeous woodwork throughout, comfortable rooms and spectacular views of the Matterhorn from right in the heart of Zermatt. The hotel's restaurant is a gem, and one would be hard-pressed to fault the place in any way. That said, it is an expensive hotel (even for Zermatt).

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Morrisville, North Carolina
Senior Contributor
49 reviews 49 reviews
3 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 9, 2012

I am sure you can get cheaper accommodations, but this place was worth it!
It is very conveniently located and the hotel takes care of pick up/drop off to the rail station(this came in handy as it had snowed the day we were leaving)

Breakfast is excellent... and they have an indoor spa/pool - very well maintained.
Staff was very friendly... I would love to go back here.

I recommend making reservations by directly contacting the hotel and not through a travel agent.

  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Perth, United Kingdom
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 4, 2012

We have stayed at this hotel 8 times. It is simply the best. Beautiful rooms with wonderful views .Restaurant staff are excellent and very helpful as are receptionists. We have stayed at other good hotels in Zermatt but none as good as this, not a downside to it at all. Hopefully, health prevailing, we will be back again next year. Looking forward to it already.

Room Tip: Keeping room number to myself in case it is booked and we do not get it! South rooms best.
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  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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East Coaster
Top Contributor
64 reviews 64 reviews
29 hotel reviews
Reviews in 35 cities Reviews in 35 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed September 25, 2012

The Julen is a beautifully run, very cosy hotel. We were given a room with a spectacular view of the Matterhorn and a small terrace with flowers. The rooms were beautifully appointed and very comfortable. The staff could not have been friendlier or more helpful. The hotel is located right in the middle of Zermatt with great access to hiking and other activities. We had dinner that night and were surprised that it was part of the room price. The dinner was superb, with some excellent Swiss wines by the glass. We would love to go back and stay for a longer time.

Room Tip: Ask for a room with a view of the Matterhorn
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 23, 2012

Our first stay at Julen. We have already made reservation for next year. Very good hotel and good pleasant athmosfere. The breakfast was good and the dinner with 5 courses were top as well. Good service and perfect location.

  • Stayed September 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Romantik Hotel Julen

Address: Riedstrasse 2, Zermatt 3920, Switzerland
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#17 Romantic Hotel in Zermatt
#20 Luxury Hotel in Zermatt
#44 Family Hotel in Zermatt
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Romantik Hotel Julen 4.5*
Number of rooms: 32
Official Description (provided by the hotel):
The Hotel Julen is open 365 days to spoil our guests with comfort and friendliness. Day by day it is appreciated, discovered and loved by the locals and our international guests.The typical wooden house with a casual ambience is characteristic and distinctive.Be welcome in an authentic world with a touch of luxury. ... more   less 
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Also Known As:
Romantik Hotel Zermatt

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