Stayed for 5 nights in early January in a large room with balcony (Matterhorn view from balcony in one direction, street view in the other direction.) The room was big and comfortable but would have seemed even more spacious without the bath in the middle of it. There is a pull-down screen between the bed and the bath. We liked the free wi-fi in the room and the comfy sofa and complimentary fruit every evening. The bed was large and comfortable though the pillows were too soft. The room was quiet at night despite having a view of the street. Staff were helpful and courteous at all times.
Food was really good, with one or two exceptions where the main course was rather ordinary, but generally we enjoyed everything and there's plenty of choice. Some dishes could do with a better translation into English - we came across a few un-translated items and had to ask what they were.
Things we liked: lounge bar with pianist and open fire; pool and hot tub (no naked people while we were there). location - 2 mins walk from Sunegga lift station, 5 mins to main street.
Hotel is popular with families during school holiday weeks (it was a Russian holiday week while we were there) but there's plenty of space in the public areas and it was never too noisy. We would definitely stay again, though we'd choose a different room next time.
- Official Description (provided by the hotel):
- Chalet-style Hotel with modern facilities, restaurant and bar; situated near the train station; staff is multilingual. ... more less
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- Also Known As:
- Alpenhof Hotel Zermatt