A stunning getaway from the tourists-conquered Zermatt city centre, this resort provides true serenity.
I will pass the well-known qualities it pocesses, instead focus on what really impressed me during my stay- service with a touch of humanity.
Quite a frequent user of 5 stars hotels, I always find the chain-managed premises elegant but cold.
On my first day of hiking trip, I found myself missing of a backpack. The concierge, after knowing that, offered to lend me his own backpack, without any hesitation.
The breakfast, as previously mentioned by other users, is wholesome with substance. The cook in the egg station easily prepared us the best egg white omelette. I thought I was full after eating it, but he came to my table, and confidently introduced me his made-to-order crêpe. I didn't regret over-feeding myself with his delicate crêpe; what a clear difference from the everywhere-American style pancakes prepared by most hotels these days.
I will be back to this resort soon. I knew that from the first day of my stay. And probably the staff could tell that from my discreet smile.