Visited in August 2012 as part of an organized tour for 2 nights. The hotel is at the bottom end of the village of Zermatt and a fair walk to the centre of the town but in all reality, it's not a big place so the walk to the centre of the village was ok.
Like other hotels visited, although in an alpine resprt, the room was warm but in this case was not air conditioned. I can understand the limited need for air conditioning in an alpine resort but the warm room combined with only feather doona bedding resulted in a poor night's sleep.
The room was very generous, and included a large couch, king bed and had the added benefit of a (very) small additional bedroom with a single bed. The bathroom was very modern with a somewhat strange circular clear glass/perspex shower capsule at one end of the bath - definitely no possibility of picking up the soap if dropped! The large balcony was great for airing washed clothing! Unfortunately our room didn't have a view of the Matterhorn (the only on in the complex I think).
Breakfast was generous and a good variety offered.
The thought of a refreshing swim in the pool was appealing until it was discovered it was in a dungeon like space in the basement of one of the buildings and the water temperature was 30 degrees centigrade. The humidity in the fully enclosed space was overwhelming.
- Official Description (provided by the hotel):
- The Alpen Resort is a modern first class hotel with large and quiet rooms; most with a view of the Matterhorn. The hotel is close to the train station and only a few 100 meters from the ski-lifts. We also have two outdoor tennis courts, two indoor swimming pools (30°C causal pool and 33°C healthy salt water pool), sauna, steambath and whirlpool (all for free). There is also a children's nursery, (Kinderparadies), right across the street! Also for free: pickup service from the train station in Zermatt, internet corner and W-Lan. ... more less
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- Also Known As:
- Best Western Alpen Hotel Zermatt
- Best Western Zermatt
- Zermatt Best Western