My husband and I stayed at the Matterhorn Focus for three nights after finishing a trek through the Alps. We wanted a relaxing, luxury hotel to end our trip and we weren't disappointed! Here's what we loved the most and a few things we might have changed:
+ friendly, knowledge staff who clearly enjoy their job and take pride in making guests' stay as great as possible; their recommendations for dinner and day hikes were spot on
+ room was not huge, but well thought out and designed with comfortable furnishings
+ wonderful smelling bath products
+ despite being a bit small, the shower was great
+ the spa area was a relaxing oasis; rain or shine it was the place to be
+ cozy bathrooms made lounging in the spa that much more comfortable
+ having free fruit and other purchasable snacks in the hotel lobby is a nice touch
+ breakfast was to die for and there was a whole section devoted to gluten free bread--best gluten free bread I've ever had! thank you thank you!
- bit of a walk from the center of Zermatt (but close to one of the main lift stations); make sure to alert them to your arrival so you can make use of the hotel shuttle
- exterior of hotel seems to have taken a bit of beating (maybe from the weather?); a few places in the pool area and around the back appeared a bit rundown, nothing critical, but unexpected for a four star hotel
- we wish the spa area had had better instructions for using some of the services; sometimes it was unclear whether you had to switch on a button or just go in to the treatment room and sit
Overall we definitely recommend visiting Zermatt and staying at this hotel. Our experience was wonderful!
- Official Description (provided by the hotel):
- Design & Lifestyle in front of the Matterhorn. ... more less
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- Also Known As:
- Matterhorn Focus Hotel
- Matterhorn Focus Zermatt