My partner and I stayed here for 4 nights in August 2013. We were on our honeymoon at the time and the hotel clearly got the message by providing us with a room covered in rose petals!
The hotel is not right in the centre of Zermatt- it is about a 10-15 minute to the centre. The hotel staff collected us from the station and returned us there for free as they will for anyone on request- recommended versus struggling up the hill with cases.
Entry to the hotel is via a slightly alarming James Bond style tunnel and glass lift. Apparently this is quite common for Zermatt, but was a bit of a novelty for us.
The hotel is sold on the concepts of 'design' and 'privacy'. Overall it succeeds on both counts, whilst perhaps looking a little tired in parts. We had a room facing towards Zermatt with ceiling to floor windows. The room wasn't huge but had a balcony, a sitting area and shower room. Pretty clean with plenty of storage space, a safe and fast free wifi.
Hotel facilities include small indoor and outdoor pools that are connected to each other. The outdoor pool acts like a giant hot tub and is fitted with benches. We spent a good while lying back on these drinking glasses of Champagne whilst watching the cable cars fly past - highly recommended!
Breakfast is served near the reception from an extensive and high quality buffet. As numerous others have said, the hotel does not have a restaurant but does have the ability to provide limited room service (pizza, soup etc). We did order food from this service and it wasn't brilliant, but it was easier than walking into the centre of Zermatt after a long trip to the Matterhorn.
The staff helped us with printing boarding passes, laundry and various other bits of information. They were friendly and efficient.
Overall we had a good stay and I would likely return. There are lots of great hotels in Zermatt so shop around, but give this one serious consideration. If we were to come back we would likely do so at Christmas as swimming in the hot pool with snow on the ground sounds irresistible!
- Also Known As:
- Matterhorn Focus Hotel
- Matterhorn Focus Zermatt
- Official Description (provided by the hotel):
- Design & Lifestyle in front of the Matterhorn. ... more less
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