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“Outstanding in every way, in fact better than that even.” 5 of 5 stars
Review of Hotel Matterhorn Focus

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Hotel Matterhorn Focus
4.5 of 5 Hotel   |   Winkelmattenweg 32, Zermatt 3920, Switzerland   |  
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Ranked #4 of 115 Hotels in Zermatt
Oxford
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
“Outstanding in every way, in fact better than that even.”
5 of 5 stars Reviewed March 14, 2013

Having read some of the reviews on here, and also seen the pictures of the quirkiness of the Matterhorn Focus, we just had to stay here. Our only concerns beforehand were really as to whether it was accessible enough for town, and whether it being bed and breakfast only would detract in some way from the overall stay. It is also, of course, not cheap, but then again nothing in Zermatt is, so I'll only say on that account that I gave it 5 stars for value.

From the very moment you arrive in your private electric taxi into the underground tunnel and are taken up the elevator into the hotel you just feel special. In fact you are special, because you are about to stay in a very unique and special hotel. Everything is wonderful, and we had smiles on our faces every time we walked in.

We stayed in a superior room, which was spacious, immaculate, and had great views back over Zermatt itself. The staff could not have been more pleasant or helpful, even down to the restaurant reservations and recommendations, which we would not otherwise have found or tried ourselves (Le Gitan and the Stockhorn by the way, both great in very different ways).

The breakfast was simply wonderful, the pool (which becomes part jacuzzi outside) and wellness centre amazing (the detail which goes into for example the chandelier over the swimming pool is just stunning) and the sitting areas are simply luxurious. Everly little detail seems to have been taken care of, right down to keycard controlled individual (and heated, naturally) ski and boot lockers.

The location itself, to go onto my earlier reservations, is simply perfect. In much of Zermatt you have to walk a long way or pay for expensive taxis, and then onto the the more restricted skiing areas of the Rothorn or the Sunnegga. From the Focus you are literally straight onto the Glacier Paradise gondola, from where you can go anywhere, even (virtually) straight over to Cervinia in Italy. You can also walk into the centre of town in 5 or 6 minutes, so everything is at your fingertips as it were.

I can only sum up by saying that I could not fault the Focus in any way whatsoever, and can say that it deserves every one of its plaudits and accolades in spades. I would come back here without hesitation, and in fact am almost spoilt forever by this place. Thank you Matterhorn Focus for an unbelievable stay!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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401 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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Rio de Janeiro, RJ
Senior Contributor
49 reviews 49 reviews
11 hotel reviews
Reviews in 21 cities Reviews in 21 cities
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed March 6, 2013

With a modern design this brand new boutique hotel is a perfect place if you ski or not. 30 meters from Matterhorn Express gondola the Hotel has not too much rooms. You are going to experience a personalized place. You can order a room with a view to Matterhorn Mountain.

Be advised that there´s no dinner avaiable to guests. You can order sandwiches or pizzas, but not a full dinner during the hotel. Sure, this is not a problem, you have a lot of fantastic options in Zermatt.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coogee
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 3, 2013

This is the place to stay in Zermatt. Beautiful hotel right next to the gondola lift and a rental spot. The hotel has all the amenities you could want plus an excellent staff who really seems to go out of their way to make sure you have the best stay possible. It is an easy 10 minute walk to town.

The rooms are a nice size, very comfortable with spectacular views.

While the hotel does not have a restaurant they do have a limited dinner menu and will happily order take out from a very good restaurant across the path which they will either serve to you at one of their tables or give you what ever utensils you need to take it to your room.

Our whole experience was fabulous and we would definitely look to stay here again if and when we returned to Zermatt.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Senior Contributor
47 reviews 47 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed February 10, 2013

despite being at the edge of town, this is definitely one of the best located hotels in Zermatt with it's proximity to the gondola, and the lift up from the final run of the day. The views of the matterhorn are second to none, and the overall desing and decor of the hotel is inspired. Honestly no negative criticisms or comments.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 3, 2013

This was our fourth visit to he Matterhorn Focus and it is still as good as ever! We have been skiing in Zermatt for over 15 years and the Focus is definitely our preferred place to stay. The staff are friendly and helpful, the hotel interiors quirky and location is as good as it gets when getting to the slopes in the morning. Go and 'enjoy you privacy'.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sao paulo, brazil
Top Contributor
196 reviews 196 reviews
58 hotel reviews
Reviews in 78 cities Reviews in 78 cities
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed January 27, 2013

We had a wonderful stay at the Focus. It is a design hotel, with attentive service and conveniantly located near the ski lift. It also has a nice ind/out pool, spa and relax area, which with loved apres-ski/walk. We loved to pay attention to Julen's details. Two (very) minor considerations, that certainly did not spoil the experience: 1-the hotel does not have a restaurant (although it has a wonderful breakfast); this is a minor problem since Zermatt is crowded with good restaurant options; 2- In some rooms, you can hear the sounds of the lift in early morning.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Qawra
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 27, 2013

This is one of the best place you can get in Zermatt - near to the cable care, with storage room for ski & boots, healthy and delicious breakfast, warm atmosphere, amazing swimming pool with open air area, very freindly and helpful staff, rooms with spectacular view of Matterhorn and all you need for skiing and pleasure.
I definitely fell in love with this hotel! :))

Room Tip: You would have to choose between rooms with bathtub or with showers & fireplace.
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Matterhorn Focus

Address: Winkelmattenweg 32, Zermatt 3920, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Zermatt
#3 Spa Hotel in Zermatt
#3 Romantic Hotel in Zermatt
#5 Family Hotel in Zermatt
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Hotel Matterhorn Focus 4.5*
Number of rooms: 30
Official Description (provided by the hotel):
Design & Lifestyle in front of the Matterhorn. ... more   less 
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Also Known As:
Matterhorn Focus Hotel
Matterhorn Focus Zermatt

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