We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Family-owned, small hotel” 5 of 5 stars
Review of Hotel San Carlo Garni

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Save
You added Hotel San Carlo Garni to your Saves list
Hotel San Carlo Garni
2.0 of 5 Hotel   |   28, via Nassa, Lugano 6900, Switzerland   |  
Hotel amenities
Ranked #29 of 41 Hotels in Lugano
West Lafayette, Indiana
Top Contributor
92 reviews 92 reviews
47 hotel reviews
Reviews in 59 cities Reviews in 59 cities
36 helpful votes 36 helpful votes
“Family-owned, small hotel”
5 of 5 stars Reviewed July 10, 2013

My wife and I chose this hotel by its proximity to the train station (and funicular), its room rates, and TripAdvisor ratings. The hotel is family-owned and has only 20 rooms. We arrived early on the train and were allowed to check into our room by 8:30am. The front desk staff were all very friendly and helpful. The room was small, but adequate and amazingly quiet. There was no AC, but there was a small fan that helped cool the room at night. The small analog TV had no English channels. The sink, toilet, and shower were separate from each other. The hotel is within easy walking distance of the boat docks and the old town area. The breakfast was minimal, but adequate (breads, fruit, biscuits, juice, coffee, and tea).

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

75 reviews from our community

Traveler rating
    14
    36
    19
    1
    5
See reviews for
28
20
6
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Copenhagen, Staden Kobenhavn, Denmark
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
Reviews in 19 cities Reviews in 19 cities
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed July 9, 2013

First the good : very central location, free wifi, very sweet and helpful elderly gentleman on reception.
The bad: everything else, with special mention to the lack of comfort in the rooms, terrible beds and bed linen that must have been the cheapest possibly available 25 years ago.

The hotel would make a perfect prison, all it would need is biggest locks on the doors.

Room Tip: An upgrade is possible, by getting arrested and spending the night in police cells.
See more room tips
  • Stayed July 2013, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
1 review
5 of 5 stars Reviewed May 18, 2013

We booked this hotel for the proximity to Lugano lake & Funicular station . During our 2 day stay we were provided excellent service & out of the way care in many small things like the right plug for the Laptop , complimentary tickets to swiss miniature , use of hotel kitchen & making arrangements for sight seeing . The owners are a caring lot ,will recommend stay at this hotel & would love to come back in future.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 14, 2013

Good, clean and friendly hotel, very situated right in the middle of the town centre and minutes from the waterfront. Rooms are nothing special but clean and adequately equiped. The staff were very friendly and very helpful which always makes a big difference. Some noise from the street below at night but have experienced far worse. Breakfast is a simple affair but does the job! Would go back, would recommend to friends/family.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 21, 2013

Forced, (bullied) into paying 100 euros for an old key that broke in my room door lock. Key broke with no obvious difficulties with lock. I was threatened with being charged for the room they offered me, as I could not gain access my room, the key it self , and the labour to fix the lock. We argued about this my entire 3 night stay. In the end, I paid 100 euros, only because my friend had booked the room, and they threatened that had her passport details. I was stressed with this, everyday of my stay in Lugano.

  • Stayed April 2013, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thailand
Top Contributor
94 reviews 94 reviews
45 hotel reviews
Reviews in 50 cities Reviews in 50 cities
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed April 18, 2013

It would have been useful to know that the hotel was near the funicular when we arrived at the train station, as the taxi was about CHF 18 and funicular around CHF 1! The hotel itself is quite basic, and the room was small, but adequate. Just outside is the top shopping street and the lakefront is nearby. Wi-Fi and a basic breakfast were included.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Mateo Ca
Top Contributor
127 reviews 127 reviews
56 hotel reviews
Reviews in 43 cities Reviews in 43 cities
122 helpful votes 122 helpful votes
5 of 5 stars Reviewed October 23, 2012

We spent 2 nights here and were very satisfied. Moderate price for expensive Lugano and a great location. Funicular to the train (1.10 CHF -must pay in CHF) only a short walk in pedestrian area which has many stores and restaurants. The lake promenade is one block away.
The entrance is narrow between store fronts and there is no lobby except the front desk.
Our room # 31 had a carved natural wood decor with large wardrobe closet. Room no smaller than most for a "garni" hotel. Very clean, of course. Super nice staff at front desk. Simple breakfast. We would return if in Lugano again.

Room Tip: Room 31 small but comfortable, no view except across the street.
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Price Your Stay
Hotels you might also like...

Been to Hotel San Carlo Garni? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel San Carlo Garni

Address: 28, via Nassa, Lugano 6900, Switzerland
Location: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Amenities:
Hotel Style:
Ranked #29 of 41 Hotels in Lugano
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Hotel San Carlo Garni 2*
Number of rooms: 22
Reservation Options:
TripAdvisor is proud to partner with Priceline and Booking.com so you can book your Hotel San Carlo Garni reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hotel San Carlo Garni, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.