We spent 2 nights here and were very satisfied. Moderate price for expensive Lugano and a great location. Funicular to the train (1.10 CHF -must pay in CHF) only a short walk in pedestrian area which has many stores and restaurants. The lake promenade is one block away.
The entrance is narrow between store fronts and there is no lobby except the front desk.
Our room # 31 had a carved natural wood decor with large wardrobe closet. Room no smaller than most for a "garni" hotel. Very clean, of course. Super nice staff at front desk. Simple breakfast. We would return if in Lugano again.
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