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“Great Hotel, Great Location” 4 of 5 stars
Review of Hotel San Carlo Garni

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Hotel San Carlo Garni
2.0 of 5 Hotel   |   28, via Nassa, Lugano 6900, Switzerland   |  
Hotel amenities
Ranked #24 of 41 Hotels in Lugano
Lockport, Manitoba
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
“Great Hotel, Great Location”
4 of 5 stars Reviewed October 11, 2012

I recently stayed here (October 1-3, 2012) and was very happy with my room. I'm not sure why some reviews say the decor is outdated; room 43 had perfect Swiss decor. The room was large and fully equipped. The bathroom (and the entire room) was exceptionally clean. Having just arrived from Venice, Italy I found this hotel fantastic. Beppe and his wife were the perfect hosts, as were all staff we interacted with. Breakfast is standard European fare, perhaps chain hotels offer something more "western". (Croissants were excellent!). Would absolutely stay here again. Perfect, safe location for female travelers.

Room Tip: Room 43 was quiet, clean and included a small view of the lake.
See more room tips
  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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65 reviews from our community

Traveler rating
    12
    32
    18
    0
    3
See reviews for
23
19
5
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Carmel, IN
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 7, 2012

The hotel is nothing fancy, but centrally located and clean. Breakfast was the typical ham, cheese, hard boiled eggs, bread, etc. but it was plentiful.

Be sure when arriving by train to walk across the street and take the funicular down. At the bottom, walk to your right. We were tired from traveling and elected to take a taxi which basically drove us down the hill and charged us a flat fee of 20€.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 29, 2012

The room was very outdated. It looks really old and It's in desperate need of some renovation. The breakfast wasn't worth having, it would be better if they just didn't serve it. Very disappointing indeed. But then again, staff were very friendly and the hotel is very central.

  • Stayed July 2012, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Zealand
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed September 2, 2012

We had a very pleasant one night stay here, en route from Switzerland to begin a cruise in Venice. It is handily situated, just one street back from the lake and we had two rooms, one of which was smaller and more recently renovated - the other being larger and still perfectly satisfactory.

We had booked online and had great communication from the office, and upon arrival the front desk staff were particularly helpful and efficient.

The rooms were both very clean, as was the breakfast room with the meal being a good start to the day. I would thoroughly recommend the San Carlo as a good place for travellers wanting a solid, if not flashy, place to stay.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Madrid
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 4, 2012

The hotel is in the centre of Lugano, near the Lake, near two commercial centres and near everything. It's easy to arrive to the hotel from the train station by using the funiculare, and while coming from the train station isn't a big deal, going back with luggages could be really tiring (the train station is the peak of the city).

About the staff: They were absolutely helpful in everything, from providing a good breakfast, checking all the time if you needed something else, to help me making a call because I had lost my ID card in the last hotel we were staying at.

Breakfast: it's not a buffet, but you get bread, croissants, cheese, orange juice, marmalade, butter, coffee, tea or chocolate, and, of course, water. The breakfast room is really clean, like everything else in the hotel.

Rooms: Clean, big enough and slightly outdated. We were in the first floor and as we left the window open during the night, we could hear some noise in the street but we could sleep perfectly fine.

I'd highly recommend this hotel and I'd definitely come back if I travelled again to Lugano. It might be a 2* hotel, but it felt better than other 3* hotels that I've been at.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Italy
Top Contributor
60 reviews 60 reviews
33 hotel reviews
Reviews in 38 cities Reviews in 38 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed January 1, 2012

This Garni hotel is an excellent value: great position for visiting the city, a parking lot is just a few meters behind the hotel, so it is very comfortable to get there. Rooms are small and not very attractive, they are no-frills but are very functional and have all you really need: cleanliness, good shower, comfortable beds. Breakfast is a little bit limited in choice, but tastes good. The owners are very friendly. A final word... the hotel is open all night long.
In brief: a good value.

  • Stayed December 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Turkey
Top Contributor
133 reviews 133 reviews
51 hotel reviews
Reviews in 54 cities Reviews in 54 cities
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed November 16, 2011

Given Lugano's outrageous rates, €150 paid for evening (family of 3) seemed reasonable. Location cannot be more central and convenient, provided you are not driving or do not rely on taxis. Agree 100% with other reviews here: very friendly and helpful staff at reception, that made our stay even more enjoyable. The rooms are O.K. in size, the furniture is outdated and a bit worn out, but nothing disturbing. So... thumbs up for San Carlo Garni...

  • Stayed November 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel San Carlo Garni

Address: 28, via Nassa, Lugano 6900, Switzerland
Location: Switzerland > Swiss Alps > Ticino > Lugano
Amenities:
Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #24 of 41 Hotels in Lugano
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Hotel San Carlo Garni 2*
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