Arrived here in early July with my boyfriend. We were staying for 2 nights as we travel around Europe.
When we arrived the staff were very friendly and explained everything we needed to know about our room, the wifi, etc.
Our room was very basic, but in turn also very clean and very comfy. It felt to me a bit like an IKEA display! The shower was very nice, and they provided towels. However, the toilet is kind of in a cupboard instead of its own room, so people with intimacy issues may want to avoid...
There were no plug sockets near the bed. There was a lot of light and lightswitches in the room, including from the bed.
The view was lovely and the hotel is in a good location too, just 5 minutes from the lake. However, don't come to Lugano Paradiso if you are planning on hitting the town, there are very few restaurants or shops or anything and everything closes early. You may be better off in main Lugano. The room was nice and quiet.
I would definitely recommend the room for a short stay.
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