If you are staying for a night in Lugano this is the perfect place. Located next to the lake with a walking distance to everything and also next to one of the stops of the tourist line train.
The staff is really friendly and nice. If someone is not in the reception just go to the next lobby since Ibis and Sofitel share the same building.
Buffer breakfast was good for the price. Parking lot is part of the main building. Don't forget to ask for your WiFi code.
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