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“Wonderful location on the edge of the lake” 4 of 5 stars
Review of Hotel Lido Seegarten

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Hotel Lido Seegarten
Viale Castagnola 24, Lugano 6900, Switzerland   |  
Hotel amenities
Ranked #25 of 41 Hotels in Lugano
Winchester, United Kingdom
Top Contributor
65 reviews 65 reviews
16 hotel reviews
Reviews in 26 cities Reviews in 26 cities
41 helpful votes 41 helpful votes
“Wonderful location on the edge of the lake”
4 of 5 stars Reviewed August 20, 2014

This hotel is situated at the Mont Bre end of Lugano, right on the lake side. The view from the balcony was breathtaking, changing almost on an hourly basis depending on the weather. It is a bit of a walk into town, but worth it to be right by the lake and very close to the Mont Bre cable car and lakeside walks.
The room was comfortable, with a good bathroom. Facilities are great, with an excellent bar and pool. Do take care on the poolside as the surrounding tiles are slippery. Staff were very friendly and helpful. Breakfast is very good, with an excellent selection.

Room Tip: Go for a lake view - you won't regret it
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  • Stayed August 2014, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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99 reviews from our community

Traveler rating
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    38
    23
    9
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Swedish first
  • Any
English first
Vancouver, Canada
Top Contributor
107 reviews 107 reviews
23 hotel reviews
Reviews in 41 cities Reviews in 41 cities
46 helpful votes 46 helpful votes
1 of 5 stars Reviewed July 22, 2014

I should have paid attention to the other reviews talking about bad service - the service in general is slow and very un-Swiss; my main issue is they do not allow any food or drinks (except water) to be consumed by the pool unless you bought it from the hotel (for insane prices). Even if you buy a coffee or glass of wine, you can't consume any food you brought. Unless you're willing to shell out significant sums (or not have any refreshments at all) you probably won't spend much time by the deck/pool.

The room I had was fine, quite large, although decorated based on mid-20th century style. The hotel seems targeted towards those who are retired or infirm, e.g. the shower has an alarm cord. The clientele I've seen at breakfast seems to confirm this. Stay in Paradiso if you want a more vibrant crowd.

  • Stayed July 2014, traveled solo
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buford, Georgia
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 17, 2014

Very nice hotel, directly on the lake. Close to Restaurants, Bus and Boat station, shopping and hiking. Nice size rooms, clean, great hotel staff. The breakfast was wonderful with a nice selection of food.

Room Tip: Lake view, great choice
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  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amman
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 20, 2014

I am a regular customer at the Lido but not out of choice. There are a few good things about the hotel such as the lake view and the superb restaurant food. Its short falling is its front desk and hideous room decor--wall-to-wall green carpets, pastel peach-colored walls, and pastel green bed and side tables. Customer service shows when you are faced with a problem, and the front desk failed me twice. The first time when my meeting ran over the schedule and I requested one-hour later for check out. The second time when I had a problem with my room and I asked for another one. Both times the front desk acted as if it was the most difficult request (and I'm a regular customer). She denied me the first time and the second time she managed to give me a worst room than the first one. The hotel has so much potential and it can easily become the best hotel in Lugano if they renovate the rooms and send their front desk staff for training! (PS: restaurant and bar staff are fantastic...they should give the front desk some tips!)

Room Tip: Ask for a lake view on the fourth floor.
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  • Stayed May 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sao Paulo, SP
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 7, 2014

I´ve been a few times in this hotel and it always puzzles me the huge difference between the very elegant and tasty decoration of the common areas, and the ugly aspect of the rooms. Rooms with such a great view definitely deserved a more clean, contemporary decoration. In summary: a wonderful hotel if you don´t consider the rooms decoration.

Room Tip: Any room facing the lake offer astonishing views.
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Stayed April 2014, traveled on business
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Paris, France
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 23, 2014

To have a room with view over the lake is a must. Ideal location and very dedicated staff. Delicious breakfast and food, the terrace is a beautiful place where to relax and enjoy the serene atmosphere of the lake.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England
Senior Contributor
48 reviews 48 reviews
46 hotel reviews
Reviews in 44 cities Reviews in 44 cities
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed January 1, 2014

My room was booked for me as part of a conference, and I was disappointed to find that it was quite small, facing inland over the street (which however is reasonably quiet at night), and somewhat lacking in basic facilities such as a convenient electric socket for charging a phone or tablet. The restaurant has a spectacular lake view and the food is good Italian-Swiss. So "adequate" must be the verdict. Key point: when booking, ensure a lake view.

Room Tip: Ask for a lake view!
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  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Lido Seegarten

Address: Viale Castagnola 24, Lugano 6900, Switzerland
Location: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #25 of 41 Hotels in Lugano
Price Range (Based on Average Rates): $$$
Number of rooms: 64
Reservation Options:
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Also Known As:
Lido Seegarten Hotel

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