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“Next to the lake and the harbour in Lugano, nice exterior” 3 of 5 stars
Review of Hotel Victoria au Lac

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Hotel Victoria au Lac
3.0 of 5 Hotel   |   Riva Paradiso 2b ingresso da Via G.Guisan 3 | Paradiso, Lugano 6902, Switzerland   |  
Hotel amenities
Ranked #36 of 42 hotels in Lugano
Zaragoza
Senior Contributor
27 reviews 27 reviews
23 hotel reviews
Reviews in 36 cities Reviews in 36 cities
22 helpful votes 22 helpful votes
“Next to the lake and the harbour in Lugano, nice exterior”
3 of 5 stars Reviewed October 14, 2013

The rooms are furnished like a grandma,s house and there is a 70,s looking disco in the hotel, but the location is unbeatable for the price, some 120-130 Swiss Francs. After having breakfast on the terrace you can take the boat to Melide, Gandria and some other villages on Lake Lugano.
Public underground car park next door.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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135 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Warsaw, Poland
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 13, 2013

We have stayed 2 nights at this hotel.
I should admitt the hotel is not very modern but clean and with the specatular view over the lake
(even from the bathroom, which had enormous size).
We have enjoyed the breakfast at the terrace sharing food with the birds which have flied to our table.
The staff is very nice and helpful. I higly recommend the hotel to not spoiled clients.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Lausanne, Switzerland
Top Contributor
86 reviews 86 reviews
15 hotel reviews
Reviews in 31 cities Reviews in 31 cities
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed July 31, 2013

the location is very nice but that is all about..breakfast is so poor...rooms are small and smelly..the hotel is simply a tight budget compromise for 1 night..but above all the kitsch decoration is so extreme that it becomes art!

  • Stayed June 2013, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 9, 2013 via mobile

Waiters very disinterested in serving you never loan being hospitable, wondering if there has been a change of management??? We were told "No Food until 6:30 " fine what about drinks??? Had to chase for a drink just not on!! The staff were more interested in catching up with colleagues ! Just such poor Hopitality!

  • Stayed June 2013
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Zurich
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 28, 2013

We stayed here for two nights in May. The rooms were clean and plenty big enough. Even thought we didn't use it, we noticed there was tons of closet space for putting away clothes, etc. The bathroom is modern and almost as big as the room! We found the hotel staff to be very friendly and helpful.

Room Tip: Heads up: They are doing construction on the street just below the hotel. It didn't bother us...
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  • Stayed May 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Lugano, Switzerland
Senior Contributor
42 reviews 42 reviews
37 hotel reviews
Reviews in 32 cities Reviews in 32 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed April 6, 2013

The hotel has certainly seen better times; it is clean and a parking opportunity just on the opposite side of the road, but that´s what there is to tell. Old room´s, awful smell. However in case you are travelling on small budget it might be an option, but really only then.

  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Lugano
1 review
1 of 5 stars Reviewed March 26, 2013

The room was located on a side where in front of them workers began to work with very much noise at 06:00, didn't allowed me to continu to sleep, when i asked them to change my room they asked me for more money!!! I've booked a dubel room like i was allone they gave me a singel room(without returning money and also without changing these noisy room for a normal room).
The service was very arrogant, they don't want to speak with me in English, if they are not abel to speak English then the responsability is from the managment.
If they give so a bad service they should better close the hotel! If these are Swiss hotel service i should prefer the next time Mexican Hotel service, a pity

  • Stayed March 2013, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Easytobook.com

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Additional Information about Hotel Victoria au Lac

Address: Riva Paradiso 2b ingresso da Via G.Guisan 3 | Paradiso, Lugano 6902, Switzerland
Location: Switzerland > Swiss Alps > Ticino > Lugano
Amenities:
Restaurant
Hotel Style:
Ranked #36 of 42 hotels in Lugano
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Victoria au Lac 3*
Reservation Options:
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Also Known As:
Victoria Au Lac Lugano
Victoria Au Lac Hotel

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