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“Central location” 4 of 5 stars
Review of Albergo Acquarello

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Albergo Acquarello
3.0 of 5 Hotel   |   Piazza Cioccaro 9, Lugano 6900, Switzerland   |  
Hotel amenities
Ranked #32 of 40 Hotels in Lugano
Singapore
Senior Contributor
40 reviews 40 reviews
20 hotel reviews
Reviews in 17 cities Reviews in 17 cities
22 helpful votes 22 helpful votes
“Central location”
4 of 5 stars Reviewed September 1, 2014

Stayed a night at this this. Rooms were small but clean. Coffee and kettle was provided. Bathroom was a bit small, but manageable. The hotel is quite centrally located within the shopping area, you just need to walk out of the hotel and you are in the shopping area.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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179 reviews from our community

Traveler rating
    10
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    63
    30
    32
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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English first
Izmit, Turkey
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 7, 2014 via mobile

We went for the weekend with a 4 year old, breakfast should be bought, no other choices will be available for a sunday morning. It is far worth the price, fresh orange juice included. We had a very bigroom within a kitchen, clean nice tidy.It is silent except the finicular is very close if you dont find it noisy, is good. Very central and hospitality hotel,although internet is 2ChF, we took it, after check out we could still leave our luggage all day, use the toilets and internet..thanks to this nice hotel.

Stayed July 2014, traveled with family
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Auckland, New Zealand
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 2, 2014

Great location in downtown Lugano, but no views at all. If you are sensitive to noise, avoid rooms on the same side as the cable car that runs every few minutes from 5am until midnight to the railway station. The room was clean, the bed OK, the bathroom OK. What was irksome was to be nickel-and-dimed over trivial things. A Euro for a tea bag in your room? Wifi was not free, something uncommon these days in hotels. These are small things that seem trivial, but cheapened our regard for the hotel. Upper floor rooms are risky if you depend on an elevator. Should someone on another floor leave the elevator door open, it wont work.

Room Tip: Not high level floor. Not on same side as cable car - too noisy.
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  • Stayed August 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redondo Beach, California
Top Contributor
57 reviews 57 reviews
26 hotel reviews
Reviews in 40 cities Reviews in 40 cities
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed July 31, 2014

The hotel wasn't as loud as some made it to seem. Of course my room was on the other side from the funicular, which I'd recommend, but my sister had her room right over it and said it wasn't too bad.

The location of the hotel is right in the middle of this cute shopping area. Very easy walk to the lake.

You have to pay for wifi, but its only a couple of dollars and once you get the password, you can install it on as many devices as you need to, no need to pay for multiple uses.

Room Tip: Would ask for room away from funicular.
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  • Stayed June 2014, traveled with family
    • 4 of 5 stars Location
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Ormiston, Queensland, Australia
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 25, 2014

Amazing location. We walked about 30 metres from the train and boarded the funicular railway down the hill. Then we walked about 10 metres to the door of the hotel!!!! We paid for an economy room but were given a regular room which is on the opposite side of the building from the funicular. We had our aircon going but could still here the funicular as a small low rumble for about 5 seconds every5-10 minutes. It really is not that bad and it did not wake us up or keep us from falling asleep. We chose this hotel for its proximity to the funicular- so we expected some noise. The room was clean and tidy. The aircon worked perfectly. Wifi cost us 2 Swiss Francs so was basically free. Excellent friendly staff. We would stay there again.

Room Tip: Try and choose one away from the funicular. Some rooms actually straddle the funicular as the rail l...
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  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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Albany, New York
Top Contributor
127 reviews 127 reviews
19 hotel reviews
Reviews in 50 cities Reviews in 50 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed July 13, 2014

The last time I stayed in Lugano I regretted not being able to stay right in the center of town or close to the rail station. This time I chose this hotel for this reason and I was so glad I did!

It was pouring torrential rain the afternoon that I arrived and to be able to get on the Funicular at the train station and be dropped off right outside the hotel door was a Godsend! I am the type that likes to use my hotel room as a "base" to go back to frequently throughout the day so location is very important to me. This location allowed me to go on shopping sprees, go back to the hotel to drop my purchases and get changed for lunch or dinner. Go back out to dinner in fresh clothes and really enjoy the beautiful city that is Lugano. Being able to get to the train station so easily to catch a bus to Monte Bre or other attractions is a major plus.

I found that contacting the hotel directly gave me the best value. My price for my room was very reasonable and included breakfast vouchers, a gift certificate to some good local restaurants. It also included wifi which I am pretty sure is free for all guests but I am not 100% certain.

About rooms...there are different standards and types. Choose what is best for you but when you read other reviews be aware of this. It is possible some of the negative reviews were posted by people who may have been booked in a room by outside companies or tours and they may have not had control over the type of room. I had the Superior with Balcony. It was air conditioned and had a mini-fridge. It was perfect for me in every way and I loved the view from the balcony.

The staff is excellent. They answered several of my questions prior to my arrival with much detail and politeness.
There is also a bar with casual eating options right outside the hotel door. It allows you to eat or drink outdoors but with full covering so if it rains you will be protected.

Room Tip: Pay close attention to the hotel's website about the different types of rooms. The site is very...
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  • Stayed July 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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Santa Fe, NM
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 20, 2014

Cosy, central location, albeit smack against a funicular operating til midnight. Beds were comfortable, shower was good and breakfast was excellent. Decent price in expensive Lugano where the scenery is breathtaking.

Stayed June 2014, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Albergo Acquarello

Address: Piazza Cioccaro 9, Lugano 6900, Switzerland
Location: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Amenities:
Hotel Style:
Ranked #32 of 40 Hotels in Lugano
Price Range (Based on Average Rates): $
Hotel Class:3 star — Albergo Acquarello 3*
Number of rooms: 66
Official Description (provided by the hotel):
Benvenuti all'Acquarello Il nostro albergo e situato nel centro citta, sulla zona pedonale, a pochi passi dal Lago di Lugano, nelle vicinanze del Palazzo dei Congressi, del Casino di Lugano, del Padiglione Conza (centro esposizioni) e della stazione FFS. Il nostro albergo a conduzione familiare e la sosta di chi certa un alloggio economico ed elegante. Hotel Acquarello (Ex Cristallo) e stato recentemente rinnovato ed ora puo offrire ai suoi clienti, nel quadro della rinomata ospitalita svizzera, tutto il confort che si meritano. Tutte le aree pubbliche e le camere sono NON FUMATORI e gli animali non sono ammessi. ... more   less 
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Also Known As:
Albergo Acquarello Lugano
Albergo Acquarello Hotel Lugano

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