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“Budget hotel, excellent location” 3 of 5 stars
Review of Albergo Acquarello

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Albergo Acquarello
3.0 of 5 Hotel   |   Piazza Cioccaro 9, Lugano 6900, Switzerland   |  
Hotel amenities
Ranked #33 of 43 Hotels in Lugano
Easter Island, Chile
Level Contributor
91 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Budget hotel, excellent location”
3 of 5 stars Reviewed May 1, 2014 via mobile

This hotel is perfect for people who want a place to stay near to the train station and to down town. The both things are possible because the hotel is located next to the cable car. The only problem is the noise of the cable car but isn't so bad because the cable car is closed at night. The hotel has lifts and wifi. The rooms are small but clean, modern, with tv, privat bathroom and shower.

  • Stayed April 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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202 reviews from our community

Traveler rating
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    70
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    33
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Europe
Level Contributor
49 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed April 18, 2014

The hotel is a bit hidden near the fenicular station, 1 stop form the railway station. and still walking distance as going steep street down.It is in the heart of old part of the city. The lake is 5 minutes of walk, also the lake promenadę, the park and funicular station to Mont Bre. It is clean, modernised hotel, the rooms with windowns to towards funicular are a bit noisy. But comparing to other Swiss prices it is very good value for money. Recommended for short stay in the city.

Room Tip: Ask for room not facing the funicular station, less noice to be expected, as funicular starts ca 5 a...
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  • Stayed April 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Zurich
Level Contributor
199 reviews
152 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
2 of 5 stars Reviewed November 19, 2013

My partner and I stayed in this hotel for 1 night. The staff were friendly and helpful and during check in the hotel shock when the funicular went past. It seems strange that a hotel was built over a funicular and parts of the hotel obviously suffer from the noise. Only a faint rumbling could be heard from our room 214.

Our room was small and stuffy with very strange angles. The bed was small and uncomfortable. The flat screen TV with several English channels was the highlight. The bathroom had a glass shelf over the loo. My partner knocked his head on the corner off the shelf and wounded his head. The shelf is difficult to see.

The view from the window was of a wall that had works of art hung on it. Some effort had been made to improve the view.

The hotel is easy to find and centrally located.

Not bad value by Swiss standards and may have reflected the noisy location. Would not recommend.

Room Tip: Anything away from the funicular!
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  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Mooloolaba, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed November 11, 2013

Stayed here one night after doing the Bernina express
Our travel agent booked what is an extremely overpriced, difficult to find hotel.
Our twin room was almost beside the funicular that rumbles so loudly the room almost shakes.
We had to leave the windows open as the room was heated, we couldn't adjust heater, and it was hot and stuffy. Needless to say that doubled the outside noise.
Bathroom was adequate as was breakfast, but think seriously about staying here as I am sure there must be quieter hotels in same area.

Room Tip: If you must stay here, ask to be as far from funicular as possible
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  • Stayed October 2013, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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New York City, New York, USA
Level Contributor
65 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed November 3, 2013

in October 2013 it was the 3rd time we stayed here. it is very centrally located, a short ride by funicular from the train station. the hotel is in the middle of the city center and walking distance to the lake. the staff is very nice and friendly. specially the blond short haired lady at the check in and the lady at the breakfast. breakfast is great. and I would recommend adding it to anyone's stay. we stayed 3 nights, and the funicular that runs through the hotel .... I wore earplugs at night and heard nothing!! on our next visit to lugano .... we will stay here again!!

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Norwich
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed October 18, 2013

It is hard to believe how building permission for this hotel has ever been granted. The funicular going to the train station of Lugano runs through it, so it is impossible to get any sleep before midnight and after 5 am which is when the funicular is operating. My room was very shabby and very claustrophobic as there was only a window overlooking a damp wall and it was very high so couldn't even open it. The weirdest thing was that there was no bathroom door so the room was extremely damp and moldy.

  • Stayed April 2013, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Enfield, Connecticut
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed October 13, 2013

Yes, this hotel is built literally around a funicular cable car. I only stayed here for one night with a Cosmos tour and am very glad it was only one night! The cable car stopped later at night, so wasn't a problem getting to sleep. If you want to go to bed early, you'll likely have issues as the funicular can be heard in any room of the hotel and is quite noisy! They did have a small fan in the room, so we used that to try and block out some of the noise.
The room itself was very basic - nothing special or fancy here. The rooms, especially the bathroom, seemed quite outdated and could use a remodel. Wifi costs 2 francs and is very slow - don't do it. Others said the bar next door to the funicular gave you a wifi code if you bought a drink - would recommend that solution! The room did seem clean, but outdated. I think with a remodel, this would be a much nicer place to stay.
Breakfast was fine, nothing special. They did have orange juice made from fresh oranges which was nice!
Probably wouldn't stay here again if I had a choice, but for one night we survived!

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Albergo Acquarello

Address: Piazza Cioccaro 9, Lugano 6900, Switzerland
Location: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Amenities:
Hotel Style:
Ranked #33 of 43 Hotels in Lugano
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Albergo Acquarello 3*
Number of rooms: 66
Official Description (provided by the hotel):
Benvenuti all'Acquarello Il nostro albergo e situato nel centro citta, sulla zona pedonale, a pochi passi dal Lago di Lugano, nelle vicinanze del Palazzo dei Congressi, del Casino di Lugano, del Padiglione Conza (centro esposizioni) e della stazione FFS. Il nostro albergo a conduzione familiare e la sosta di chi certa un alloggio economico ed elegante. Hotel Acquarello (Ex Cristallo) e stato recentemente rinnovato ed ora puo offrire ai suoi clienti, nel quadro della rinomata ospitalita svizzera, tutto il confort che si meritano. Tutte le aree pubbliche e le camere sono NON FUMATORI e gli animali non sono ammessi. ... more   less 
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Also Known As:
Albergo Acquarello Lugano
Albergo Acquarello Hotel Lugano

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