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“Bring your earplugs but leave your valuables at home” 2 of 5 stars
Review of Hotel Besso

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Hotel Besso
2.0 of 5 Small Hotel   |   Via Besso 24, Lugano 6900, Switzerland   |  
Hotel amenities
Ranked #9 of 24 Lugano B&B and Inns
Strangnas, Sweden
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Bring your earplugs but leave your valuables at home”
2 of 5 stars Reviewed June 9, 2014

I really wish I could give this hotel a higher rating, because there's absolutely nothing wrong with the room itself. I really enjoyed the room. The minute I opened the door, I felt at home. The room was big enough to move around in, it was clean and "homey", and the bed was comfortable. The staff were all friendly and had a smile and a hello ready whenever I passed by the reception. It was also the cheapest hotel I could find in the Lugano area, although compared to other cities, it's still an expensive hotel.
It's very close to the train station, about a 5 minutes uphill walk, and in 10-15 minutes, you're in the center of Lugano on the other side of the tracks.

So why can't I give the hotel more than a 2? Well, first of all you're asked to leave your room key in a shelf in the lobby when you leave the hotel. It doesn't feel safe at all. I would have felt more comfortable to hand the key over to the receptionist. The room didn't have a safe, so I was left with having to take all my valuables with me as soon as I left the room.
Also, the hotel is placed in a very noisy neighborhood. I'm usually not easily disturbed by sound, but the sounds from outside were horrible. Traffic passing by, honking, shouting, motorcycles revving up the engine... Thankfully I had earplugs in my bag, otherwise I wouldn't have gotten any sleep at all. I also managed to end up in a room right next to the elevator, which sounded like a motorized lawn mower every time it went up or down.

I still think it is a good hotel, but be prepared for loud noise from the street (and from the elevator if you're unlucky) and don't leave anything in the room.

Room Tip: If you end up in a room right next to the elevator, it will sound like you have a motorized lawn mow...
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  • Stayed June 2014, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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67 reviews from our community

Traveler rating
    7
    15
    28
    12
    5
See reviews for
16
12
8
11
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Kolkata (Calcutta), India
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed January 9, 2014

This is a budget, no-frills hotel. There is a good deal of street noise if you have a room facing the street. In summer, the rooms are rather warm. The drawbacks are balanced by the friendliness of the staff. There is a 24 h reception, manned by people always willing to help. The location just behing the rail station, is very convenient. A cable car service from the station takes you directly into the city.

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Freiburg im Breisgau, Germany
Level Contributor
56 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed October 27, 2013 via mobile

The hotel is located behind the railway station, close enough to go by foot even with heavy luggage. Because the city centre is easily reached from the railway station by a cable car service, the location is convenient in every respect. The rooms are simply satisfactory; it is hard to find in switzerland this standard at such a price in a place like Lugano.

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Manchester, United Kingdom
Level Contributor
68 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
1 of 5 stars Reviewed August 29, 2013

the hotel is on a main road. which means noisy at night(especially motorbikes).
We HAD to leave the windows open cuz even tho it was mid hot-humid-July there was no AC in the room (pretty basic no?)
the staff is not friendly and they look tired of being there.... not worth the money spent

Room Tip: Don't go there......
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  • Stayed July 2013, traveled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Singapore, Singapore
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed July 24, 2013

We are a family of 4 members and had a memorable stay here. The location is great, barely a couple of minutes from the train station, which also has the cogwheel train to go to the city center. Breakfast in the morning was fairly good and the staff members were responsive and prompt. The only thing was it was fairly warm in those days of July and for each room, we had one small fan. That was not adequate. But for other seasons, that should not be an issue. Overall a comfortable and tidy place.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Basel, Switzerland
2 reviews
4 of 5 stars Reviewed January 1, 2013

I have traveled the world and I must say that I am so impressed by gentlemen's attitude who run the hotel. Downsides - Everything in Switzerland is expensive and this hotel is not cheap. Rooms on the front side, facing the road is noisy and should be avoided. The carpets on the floor and staircase is worn out at places. Breakfast is standard with bread, eggs, cornflakes and fruits. Far from city centre but connected by Cogwheel and buses. Upsides - Near the main train station. Excellent staff and you can trust their words. Neat rooms with good toilets. Elevator to reach up to each floors.

Room Tip: Ask for rooms NOT facing the roads.
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
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Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed September 24, 2012

We were pleasantly surprised by the fastidious room. There was a view of the lake, but the street noise was disconcerting. The bathroom shower head was strangely mounted at waist level, although we were able to hang it on the towel bar in order to shower. Also, there was no wash cloth and skimpy soap and shampoo packages. Location is very convenient to the train station and shopping, but a bit over priced compared to others in the area.

Room Tip: Ask for side opposite the street side
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  • Stayed September 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Besso

Address: Via Besso 24, Lugano 6900, Switzerland
Location: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Amenities:
Hotel Style:
Ranked #9 of 24 B&Bs / Inns in Lugano
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Hotel Besso 2*
Number of rooms: 40
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