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“Would NOT recommend.” 1 of 5 stars
Review of Hotel Besso

Hotel Besso
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Hotel Besso
2.0 of 5 Small Hotel   |   Via Besso 24, Lugano 6900, Switzerland   |  
Hotel amenities
Ranked #11 of 25 Lugano B&B and Inns
Manchester, United Kingdom
Top Contributor
58 reviews 58 reviews
12 hotel reviews
Reviews in 22 cities Reviews in 22 cities
43 helpful votes 43 helpful votes
“Would NOT recommend.”
1 of 5 stars Reviewed August 29, 2013

the hotel is on a main road. which means noisy at night(especially motorbikes).
We HAD to leave the windows open cuz even tho it was mid hot-humid-July there was no AC in the room (pretty basic no?)
the staff is not friendly and they look tired of being there.... not worth the money spent

Room Tip: Don't go there......
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  • Stayed July 2013, traveled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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57 reviews from our community

Traveler rating
    6
    12
    25
    10
    4
See reviews for
14
9
7
10
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Singapore, Singapore
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed July 24, 2013

We are a family of 4 members and had a memorable stay here. The location is great, barely a couple of minutes from the train station, which also has the cogwheel train to go to the city center. Breakfast in the morning was fairly good and the staff members were responsive and prompt. The only thing was it was fairly warm in those days of July and for each room, we had one small fan. That was not adequate. But for other seasons, that should not be an issue. Overall a comfortable and tidy place.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Basel, Switzerland
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed January 1, 2013

I have traveled the world and I must say that I am so impressed by gentlemen's attitude who run the hotel. Downsides - Everything in Switzerland is expensive and this hotel is not cheap. Rooms on the front side, facing the road is noisy and should be avoided. The carpets on the floor and staircase is worn out at places. Breakfast is standard with bread, eggs, cornflakes and fruits. Far from city centre but connected by Cogwheel and buses. Upsides - Near the main train station. Excellent staff and you can trust their words. Neat rooms with good toilets. Elevator to reach up to each floors.

Room Tip: Ask for rooms NOT facing the roads.
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
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Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 24, 2012

We were pleasantly surprised by the fastidious room. There was a view of the lake, but the street noise was disconcerting. The bathroom shower head was strangely mounted at waist level, although we were able to hang it on the towel bar in order to shower. Also, there was no wash cloth and skimpy soap and shampoo packages. Location is very convenient to the train station and shopping, but a bit over priced compared to others in the area.

Room Tip: Ask for side opposite the street side
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  • Stayed September 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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San Francisco, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 1, 2012

We got to our room which was very noisy from car and motorcycle traffice. when asked for another room, receptionist was rude and said no others available. Neither my husband nor I slept all night. When we left the next morning, they added insult to injurz by charging 30 Swiss Francs for leaving early. Originally we were scheduled for three nights but one night of no sleep was enough. Very small room.

Room Tip: Hotel receptionist indicated all rooms are noisz.
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  • Stayed August 2012, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Lugano
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 28, 2012

Whilst this hotel is close to the station [10 min. walk max.] it is on the wrong side of town in regards all the attractions and shopping and eating areas. it is a steep walk down to these things and a real steep walk back up. you can catch the funicular up and or down but at a cost of 1.20 euro a trip each mounts up over a few days if you make multiple trips. there are no restaurants / cafes close by. the hotel itself is aok and the included breakfast good. room was neat & tidy with the staff friendly and helpful

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Easytobook.com

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Vevey
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 16, 2012

We stayed here as a family and had an excellent stay.At less than 5 mins walk from the train station it was ideal. We were on the main road (noisy) but it had the advantage of a lovely big balcony and large bathroom.It is true that some of the features are tired, but beds were comfortable the room was clean and cleaned well every day.Breakfast was basic but plentiful, one has to remember this is a 2* and for Swiss prices was well worth the money, we would choose to stay here again.The restaurant opposite was basic but gave large portions, not the best Italian cuisine, but served a purpose for a tired hungry family.Staff here are friendly and speak good English. Free Wifi was a real bonus. If you arrive by train cross over to platform four and then walk up the hill,it saves you dragging cases up stairs! Lugano center is just a short walk down hill and take the funicular up the hill on the way back at 1.10chf per person its worth it and will take you to the main train station.

Room Tip: rooms to the back are quieter but without balconies.
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  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Besso

Address: Via Besso 24, Lugano 6900, Switzerland
Location: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Amenities:
Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #11 of 25 B&Bs / Inns in Lugano
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Hotel Besso 2*
Number of rooms: 40
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