We stayed here as a family and had an excellent stay.At less than 5 mins walk from the train station it was ideal. We were on the main road (noisy) but it had the advantage of a lovely big balcony and large bathroom.It is true that some of the features are tired, but beds were comfortable the room was clean and cleaned well every day.Breakfast was basic but plentiful, one has to remember this is a 2* and for Swiss prices was well worth the money, we would choose to stay here again.The restaurant opposite was basic but gave large portions, not the best Italian cuisine, but served a purpose for a tired hungry family.Staff here are friendly and speak good English. Free Wifi was a real bonus. If you arrive by train cross over to platform four and then walk up the hill,it saves you dragging cases up stairs! Lugano center is just a short walk down hill and take the funicular up the hill on the way back at 1.10chf per person its worth it and will take you to the main train station.
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