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“Comfortable stay” 3 of 5 stars
Review of Hotel Besso

Hotel Besso
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Hotel Besso
2.0 of 5 Small Hotel   |   Via Besso 24, Lugano 6900, Switzerland   |  
Hotel amenities
Ranked #11 of 25 Lugano B&B and Inns
Mossel Bay, South Africa
Top Contributor
90 reviews 90 reviews
9 hotel reviews
Reviews in 25 cities Reviews in 25 cities
83 helpful votes 83 helpful votes
“Comfortable stay”
3 of 5 stars Reviewed March 27, 2012

The hotel is close to the train station but you have to walk over busy streets to get there. The staff was very friendly and helpful.
The room was nice with a very small TV and bathroom. We booked a non smoking room but the room smelled of smoke (even with the windows open). Our room did not face the busy street and the noise of cars did not bother us.
The included breakfast with croissant, buns, cheese, sausage, yogurt and fruit was good and the coffee was delicious.

  • Stayed July 2011, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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57 reviews from our community

Traveler rating
    6
    12
    25
    10
    4
See reviews for
14
9
7
10
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Amsterdam, The Netherlands
Top Contributor
88 reviews 88 reviews
58 hotel reviews
Reviews in 55 cities Reviews in 55 cities
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed December 20, 2011

There were no family rooms available, so we had to take two double rooms. The location is a reasonably long walk from the city center. The hotel itself is basic, and a little dark. It is located on a busy street. Parking was difficult to access. We had a VW Passat estate, and I found it difficult to enter and exit the car park. The breakfast was somewhat limited. Overall I found it expensive, given its basic condition, and location.

Room Tip: Make sure you ask for a quiet room.
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  • Stayed April 2011, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Hartford, CT
Top Contributor
69 reviews 69 reviews
22 hotel reviews
Reviews in 37 cities Reviews in 37 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed September 21, 2011

This is an unpretentious, family run hotel, used by many local people when in town or when relatives are over. Very friendly and helpful desk staff, and friendly cleaning staff as well. One of the best aspects is its location: literally a 2 minute walk from the main railway station that serves Milano, Zurich, Basel and Lucerne, and also very close to the Giosy bus service stop at the station. (Giosy serves Malpensa airport in Milan) If you are looking to visit the Hermann Hesse Museum in Montagnola, you only need to cross the street and wait at the PTT bus stop by the small fountain. The Lugano center and shopping district is either a pleasant 5 minute walk downhill from the station, or a 2 minute ride on a cable car.
For convenience, neighborhood friendliness and location, the Hotel Besso is an excellent choice. Many good restaurants in town, and one not far from the hotel on a side street. Good value for price, with breakfast included and a computer terminal guests can use.

Room Tip: Best to have a room facing the rear (not the heavily used via Besso), and toward the upper floors. R...
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  • Stayed August 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Romsey, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 11, 2011

Situated near the main rail station this hotel was on a busy road and so could be noisy at times. Our rooms were very clean although somewhat lacking in sockets and information. The breakfast was brought to your table and suggested the hotel were trying to limit waste. There are some decent places to eat nearby but, word of warning, do not go to the restaurant recommended by the hotel unless you want to pay an extraordinary amount of money for very average food. Are the hotel on to a back-hander? Lugano is an extremely expensive place and very beautiful but our wallets were releaved to leave the place!

Stayed August 2011, traveled with family
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Tuzla, Bosnia and Herzegovina
Top Contributor
62 reviews 62 reviews
29 hotel reviews
Reviews in 25 cities Reviews in 25 cities
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed August 1, 2011

Medium quality rooms. Cleanliness OK. Relatively poor selection of food at breakfast. Not a great location, but not far from railway station.

  • Stayed September 2010, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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San Francisco, California
Top Contributor
111 reviews 111 reviews
67 hotel reviews
Reviews in 58 cities Reviews in 58 cities
108 helpful votes 108 helpful votes
3 of 5 stars Reviewed June 25, 2011

Attending an international meeting at Lugano's Palazzo conference center that consumed all local and nearby hotels, Hotel Besso was one of 2 remaining options that were within walking distance of the meeting (i.e. actually in Lugano). Perhaps the biggest pluses are it's convenient location just next to the train station and free WiFi. (To get to the town, just cross the street and take the pedestrian underpass to either cross under the train tracks and follow the hill down into the shopping area, or pop up into the train station where you can catch the funicular down to the village (save 5 min walking, best for the uphill trip.) Otherwise, nothing fancy. Room was roomy with old European charm, small patio area overlooking the street, tiny TV. Hand shower was mounted to the long wall of the shower/tub, so you could almost use it as a regular shower. As mentioned, the biggest minus is the noise. It is right next to a rather busy street with an incline, so cars and motorbikes tend to be particularly noisy going by through the night. Eventually I found that if you left the fan on overnight, it did help block out the frequent noise. Dropped by the included breakfast once, just the usual museli, yogurt, fruit, toast, cold meat, and juice/tea/coffee. One note, leave your "Do Not Disturb" sign when you're in your room. One morning when I stayed a bit later in the room, housekeeping just barged in without knocking and went directly to enter the bathroom with me in it before I shouted and scared them off.

  • Stayed June 2011, traveled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Jenks, Oklahoma
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 15, 2010

What I liked:
1) location very close to train station; 2) good affordable pizza restaurant across the street; 3) room had giant balcony (and some view of the lake).

What I didn't like:
1) too expensive for what you get. 2) if you are arriving by train with luggage, beware that you will have to haul it uphill and by hand in a couple of spots with staircases. 3) noisy: the receptionist told us that Lugano is a very quiet town at night, but because there was no air conditioning, we kept the window open through the night, and cars and trucks were constantly going by. Bring ear plugs to sleep at this location. 4) breakfast foods were only different types of bread and jam. No cereal, yogurt, fruit, etc.

Advice: in Lugano, book early, because affordable but nice options are limited.

  • Stayed June 2010, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Besso

Address: Via Besso 24, Lugano 6900, Switzerland
Location: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Amenities:
Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #11 of 25 B&Bs / Inns in Lugano
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Hotel Besso 2*
Number of rooms: 40
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