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“Perfect room with a view” 4 of 5 stars
Review of Hotel Walter au Lac

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Hotel Walter au Lac
3.0 of 5 Hotel   |   Piazza Rezzonico 7, Lugano 6900, Switzerland   |  
Hotel amenities
Ranked #19 of 40 Hotels in Lugano
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Perfect room with a view”
4 of 5 stars Reviewed August 3, 2014

My husband and I were so glad to find this hotel during our winter road trip. It was just a quick decision to stay overnigh in Lugano. The room looked fresh and the beddings were soft. The hotel receptionists were also kind and easy to talk to. The breakfast was really a good one. What we loved most was the view of the lake from our room's balcony. We had the view of the lake just before our eyes. We'll definitely stay here when we visit Lugano again.

Room Tip: Higher rooms with a balcony.
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  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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182 reviews from our community

Traveler rating
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    38
    6
    3
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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English first
Toronto, Canada
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 1, 2014

I had a great view of the lake and the street activity. Also had a small balcony to enjoy. I found the room charming, cozy and comfortable. It had everything I needed and was what I expected for a boutique hotel.

Room Tip: Definitely insist on a lake view. You won't be disappointed.
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  • Stayed June 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok, Thailand
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 18, 2014

This is our 2nd time here because of (i) room with lake view (ii) Coop and Nassa wealking street is at the back of the hotel, Piezza Reconzino (ii) 2 boat piers in front.

Do not expect a cozy room, just a clean standard room with air-con, electric kettle for hot water, fridge and window or balcony facing the lake; good brakfast with boiled eggs, other types of eggs (fried, ommlette) have to pay extra.

  • Stayed July 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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walteraulac, Direttore at Hotel Walter au Lac, responded to this review, July 21, 2014
Dear guest,

Thank you for your good review. We are happy to hear that you are for the 2nd time guest in our house.
This winter we renewed all the rooms on the 1st and 2nd floor; next winter we will renew the rooms on the 3rd floor. This room are the category “executive” and are modern rooms.
We look forward to your next visit.
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Dubai
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed June 27, 2014 via mobile

Perfect location perfect view from the balcony. I would stay there again. Its next to boat location city centre square and is of better price compared to others. Clean rooms and great views The staff is also very nice the breakfast great. There is a jacuzzi on roof but was on maintenance when we went

  • Stayed June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 9, 2014

The view from room to the lake was really magnificent. The room was quite small, but otherwise OK. Breakfast was quite basic, but nothing to complain for. Wifi worked decently for the most of the time.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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walteraulac, Direttore at Hotel Walter au Lac, responded to this review, May 12, 2014
Dear guest
Thank you for your recension. We have different room types.If you desire a bigger room, please ask the next time for an executive room.
We serve Continental breakfast with cold buffet at will, with cold meats and cheese, 10 different types of bread, homemade jam, fruit, fresh fruit salad, cereals, yoghurt, hard-boiled and soft-boiled eggs.

As drinks we offer: coffee (espresso, american coffee, cappuccino), hot and cold milk, hot and cold chocolate, hot and cold ovomaltine, black tea, green tea, different herbal teas,
4 different types of juice.

Please let us know, what else you desire, we will try to serve it at your next visit, thank you.
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Perth, Australia
Top Contributor
51 reviews 51 reviews
39 hotel reviews
Reviews in 25 cities Reviews in 25 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed May 5, 2014

We were in room 47 which was right in the centre above the main entrance to the hotel and has the most amazing view of the lake and surrounds. Our room was clean and tidy. The bathroom was new, lovely hot shower and amenities provided. Breakfast was on the first floor, with plenty of choices. Location was perfect. Would stay again!

Room Tip: Try for a lake view with a balcony.
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  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
walteraulac, Direttore at Hotel Walter au Lac, responded to this review, May 12, 2014
Dear guest, thank you for your recension. We are happy that you enjoyed your stay in our house.
We look forward to your next visit
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
56 reviews 56 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
87 helpful votes 87 helpful votes
2 of 5 stars Reviewed April 8, 2014

The hotel needs to renovate their rooms badly.....
Old furniture that has seen better days......
Weak hot water.......
Noisy.......
Was woken up at 5 am
The breakfast is not fulfilling nor rich with choices.
I'm disappointed and I won't go back

Stayed April 2014, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
walteraulac, Direttore at Hotel Walter au Lac, responded to this review, April 11, 2014
Dear Guest,

this winter we renewed all the rooms on the second floor: now they are very modern!
This time you stayed in a classic room, for the next occasion you can ask us the executive rooms-they are a little bite more expensive- but surely they will meet your needs.
Our hotel is situated in the city centre, near the pedestrian area and the shopping centre, just facing the lake: sometimes it could be noisy, but it is enough to close the window (anti noisy) and you can sleep really well.
We serve Continental breakfast with cold buffet at will, with cold meats and cheese, 10 different types of bread, homemade jam, fruit, fresh fruit salad, cereals, yoghurt, hard-boiled and soft-boiled eggs.
As drinks we offer: coffee (espresso, american coffee, cappuccino), hot and cold milk, hot and cold chocolate, hot and cold ovomaltine, black tea, green tea, different herbal teas, 4 different types of juice.
We don’t consider this a poor breakfast. Please let us know, what else is missing, we will try to serve it at your next visit, thank you.
Hope seeing you next time!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Walter au Lac

Address: Piazza Rezzonico 7, Lugano 6900, Switzerland
Location: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Amenities:
Bar / Lounge
Hotel Style:
Ranked #19 of 40 Hotels in Lugano
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Walter au Lac 3*
Number of rooms: 37
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Also Known As:
Walter Au Lac Lugano
Walter Au Lac Hotel

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