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“Great stay” 5 of 5 stars
Review of Hotel Walter au Lac

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Hotel Walter au Lac
3.0 of 5 Hotel   |   Piazza Rezzonico 7, Lugano 6900, Switzerland   |  
Hotel amenities
Ranked #19 of 40 Hotels in Lugano
Perth, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Great stay”
5 of 5 stars Reviewed October 24, 2011

As a mature couple we found the Hotel to be perfect for our needs. The lift was very much appreciated .We had a room on the 4th floor with postcard views of Lake Lugano. Much spare time was spent on the balcony with a glass or two of wine whilst taking in the breath-taking views. Yes there is a busy road out the front - but our room had double glazing and so we found the room very quiet and comfortable. As can be seen from the location maps, the hotel is in a comfortable walking distance to all that you need or want to see. We arrived by train and the cost of a taxi to the hotel was 18 Swiss Francs. The breakfast is delicious and more than adequate and having freshly cut fruit salad was a wonderful bonus. Natalie - the receptionist that we dealt, with was charming, very helpful and most professional. Nothing was too much trouble - as it was any other staff member from whom we requested assistance.

Phil Daymond
Western Australia

Room Tip: Definately the 4th floor for top views and minimal noise.
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  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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181 reviews from our community

Traveler rating
    49
    85
    38
    6
    3
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39
68
13
26
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
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English first
Zurich, Switzerland
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 7, 2011

After staying in a total pit in Venice it was a dream to get to Lugano, get into the lovely room with lake view and have a shower in a bathroom with water pressure. YAY!

  • Stayed September 2011, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ventura, California
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 27, 2011

We had the best table in town as we relaxed on our balcony while gazing at the sparkling lake and looking down upon the street and cafe action below. It was 'people-watching' at its best from a lofty perch! The hotel staff was helpful, friendly and fluent in English. The elegant, sun-drenched breakfast room takes up the second floor (their "first floor") and every window looks toward the lake. The fruit salad with fresh apricots, kiwi, berries, pineapple etc. was heavenly. Getting to the hotel is a short walk from the base of the funicular. Just head for the lake and you'll find it. This location in Lugano can't be beat!

  • Stayed June 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 24, 2011

I stayed here for 4 nights in a single while my husband was finishing up some work onsite in Lugano. This is a great little hotel! So, I'm fairly picky and there is no denying that the room itself was bit like a clean and nice college dorm room- However.....the balcony with the view was breathtaking. I would sit outside with some wine at night and just loved it. The rooftop deck has an equally great view with comfy lounge chairs where I would head at the end of a long day of sightseeing to read. Most often, I was the only one up there. If you are in Lugano just to sit inside your hotel room then you may not love it here- but if you are here to take in the views (which I would hope is one of the reasons you came :-), this is an absolute gem of a place to stay. Plus, the location is wonderful. Besides the beautiful view, you are in close walking distance to everything. To top it all off, everyone that worked here was so helpful. They gave me good advice and helped me get taxis etc. When I was looking at hotels, I was really torn between here and Hotel Lugano Dante- but I'm so glad that I ended up choosing the Walter because it is right on the lake. Not to mention, it was one of the better "deals" in Lugano. I wouldn't hesitate to stay here again!

Room Tip: Pay a little extra to get a room with a balcony.
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  • Stayed August 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 28, 2011

The staff was courteous,and very helpful.the location is just superb right in front of lake Lugano.all the rooms in the hotels have lake view. Very easy approach by train and then funicular. Just walking distance from the funicular.the shopping is very close by.over all experience very nice.

Room Tip: All room are nice but you clan ask one with balcony.though it is very nice but two people can easily...
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  • Stayed July 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 21, 2011 via mobile

Positives first...
1. Amazing view from every room!
2. Great location for everything
3. Reception desk lady Natalie is very helpful
4. Great shower with great water pressure!
5. Nice linen- ask fir a duvet if you don't have one!

Negatives
1. Very noisy road
2. Hotel is very tired and therefore you feel a little cheated on the price when you think about what you can get elsewhere in the world.
3. Cleanliness is on the surface- I have a dust allergy and there was lots of it in not immediately obvious places.
4. Not so much a negative- breakfast was certainly adequate but again expected more for the star rating.

We have looked around and the price given the location is reasonable

  • Stayed July 2011
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Mateo, California
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 13, 2011

A relaxing view of the lake from the room, great breakfast. Walking distance to shopping, great restaurants, the funiculare to the train station. Friendly staff, clean.

Room Tip: room with a balcony
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  • Stayed June 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Walter au Lac

Address: Piazza Rezzonico 7, Lugano 6900, Switzerland
Location: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Amenities:
Bar / Lounge
Hotel Style:
Ranked #19 of 40 Hotels in Lugano
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Walter au Lac 3*
Number of rooms: 37
Reservation Options:
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Also Known As:
Walter Au Lac Lugano
Walter Au Lac Hotel

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