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“What a spa!” 4 of 5 stars
Review of Villa Sassa Hotel, Residence & Spa

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Villa Sassa Hotel, Residence & Spa
4.0 of 5 Hotel   |   Via Tesserete 10, Lugano 6900, Switzerland   |  
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Tailor Made Package
Ranked #10 of 40 Hotels in Lugano
Geneva, Switzerland
Top Contributor
101 reviews 101 reviews
98 hotel reviews
Reviews in 60 cities Reviews in 60 cities
76 helpful votes 76 helpful votes
“What a spa!”
4 of 5 stars Reviewed April 3, 2014

We've been there in March. Our suite was big, clean, facing north on the swimming pool, with a big balcony. The view, while not on the lake was nice. We were surprised to have a kitchen in the suite (I don't like that so much, I don't feel being in a hotel). We thought we would at least be able some tea or coffee, but there were no pan, no kettle, no cup, nothing, so it really was useless. The breakfast was excellent, with a good choice, but the most impressive was the spa, one of the best I've seen, with a big shared hammam, and two separate sauna.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tessalgroup, Manager at Villa Sassa Hotel, Residence & Spa, responded to this review, April 7, 2014
Dear Guest,

thank you very much for your kind feedback and for having taken the time to write a comment on TripAdvisor. It is very important for us to receive feedback from our guests in order to improve our services and products constantly.
We are happy to read that you spent a great time with us.
We hope you had a good trip back home and we look forward to welcoming you soon back at Villa Sassa Hotel, Residence & Spa.

Best regards,

VILLA SASSA HOTEL, RESIDENCE & SPA
Member of WorldHotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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202 reviews from our community

Traveler rating
    89
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    28
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    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Polish first
  • Russian first
  • Spanish first
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English first
Chicago, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 31, 2014

I went with a close friend to celebrate her 30th and relax. The suite was 100 times better than the over priced dungeon I paid for in Nice (South of France - review coming) 8 months prior. This one had two bedrooms, a huge marble tiled foyer, large bathroom with tub and seperate shower (although the shower had an awkward curtain and was tiny), huge living room and dining space and best of all, a large terrace with the most spectacular views ever! From our living room we had direct views on an infinity pool, mountains and lake. my only issue was that the place is so massive and poorly labeled that we got lost several times getting back to our room

Room Tip: i don't know about all the rooms but definitely get one facing the pool and on the left side of...
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  • Stayed March 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tessalgroup, Manager at Villa Sassa Hotel, Residence & Spa, responded to this review, April 7, 2014
Dear Guest,

Thank you very much for your nice feedback.

We are very glad that you enjoyed your stay at Villa Sassa Hotel, Residence & Spa and it is a pleasure to read that you felt very well during your holiday.

We look forward to welcoming you soon again at Villa Sassa Hotel, Residence & Spa.

Best regards from Lugano,

VILLA SASSA HOTEL, RESIDENCE & SPA
Member of WorldHotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 1, 2014

I have stayed here twice in 2013, with one stay 1 week and the other 3 weeks. It is a friendly, comfortable place, with good facilities. The spa is good (I had a massage that was great but a bit on the pricey side) and the gym is excellent. It has a small but nice pool inside (I used this) and other outside (which I didn't use). The breakfast room has excellent views over the city, lake and mountains and the breakfast is good. From a location point of view it is a long walk down to restaurants and the city (and an even longer walk back up the hill). There are few restaurants nearby too. The outside car park is very busy in the evenings, but the staff will park your car if you have trouble. Overall very recommendable for a comfortable place to stay, but for an extended visit or if you want to see more of the city and surrounding area, having a car is a must.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tessalgroup, Manager at Villa Sassa Hotel, Residence & Spa, responded to this review, March 21, 2014
Dear Guest,

Thank you very much for your nice and appreciated feedback.

We are very glad that you enjoyed your stay at Villa Sassa Hotel, Residence & Spa and it is a pleasure to read that you felt very well during your holiday.

We look forward to welcoming you soon again at the Villa Sassa Hotel, Residence & Spa.

Best regards from Lugano,

VILLA SASSA HOTEL, RESIDENCE & SPA
Member of WorldHotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
85 reviews 85 reviews
72 hotel reviews
Reviews in 55 cities Reviews in 55 cities
125 helpful votes 125 helpful votes
4 of 5 stars Reviewed January 28, 2014

I stayed here for a week with the family over the New Years period. I was positively surprised.

We had a large flat with two bedrooms, two bathrooms, a kitchenette and a large living and dining area. It was spacious and comfortable.

Free parking outside in the private car park was great!

The food was excellent, and so was the service overall.

The highlight was the pool. It was very quiet at all times and really nice. The kids loved it.

Wireless internet unfortunately was a bit patchy as we could only get a connection in one corner of the living room. But it was free and fast enough.

The only source of frustration was that although there was a full kitchen, it was completely empty. Not even a knife, fork, spoon, plate or kitchen towel in it. Nothing at all. Maybe if we had asked they would have brought some stuff, but we just ended up not using it. And the room service was excellent so we were happy with that.

The flat was a bit too warm at night though, sleeping comfort wasn't excellent. But I'm being picky,

Overall, a great stay and a highly recommended place.

  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tessalgroup, Manager at Villa Sassa Hotel, Residence & Spa, responded to this review, January 30, 2014
Dear Guest,

thank you very much for your kind feedback and for having taken the time to write a comment on TripAdvisor. We are happy to read that you spent a great time with us.

It is very important for us to receive feedback from our guests in order to improve our services and product constantly. Your remarks will be taken into consideration.

We hope you had a good trip back home and we look forward to welcoming you soon back at the Villa Sassa Hotel, Residence & Spa.

Best regards,

VILLA SASSA HOTEL, RESIDENCE & SPA
Member of WorldHotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Island of Malta, Malta
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
Reviews in 20 cities Reviews in 20 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 8, 2013

This hotel is situated in the city and within walking distance to the lake. The staff is very helpful and gives you the feeling of being somebody very special. I had an apartment with 1 bedrooms and a kitchen. The wellness area is absolutely a must RELAX place. The breakfast buffet is gorgeous and Jessica is one of the best waitresses I've ever had. Breakfast with her make every day a special day! I will be back soon!
The price is more than fair!
Raffaele

Room Tip: Do not take e room next to the elevator!
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  • Stayed November 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tessalgroup, Manager at Villa Sassa Hotel, Residence & Spa, responded to this review, January 14, 2014
Dear Guest,

thank you very much for your great feedback on Tripadvisor.
It is a pleasure to read that you had an enjoyable stay with us and that everything was to your satisfaction. We will inform our staff about your review.
We hope we will have the opportunity to welcoming you back to Villa Sassa Hotel, Residence & Spa.
Best regards,

VILLA SASSA HOTEL, RESIDENCE & SPA
Member of WorldHotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 17, 2013

This place is Lugano's gem, with a great view of the lake and the mountains. Our villa was spacious and clean. The staffs were very friendly and very helpful. The breakfast place was the best with a great view oh and also the pool area and the garden. I can stay there the whole day. I wish i live there. They have a really nice restaurant with a great view too. We tried it and it was lovely.

If you come to Lugano you must try this place. You wouldnt want to leave. We will come back again with our whole family next time.

Thank you Villa Sasa.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tessalgroup, Manager at Villa Sassa Hotel, Residence & Spa, responded to this review, November 19, 2013
Dear Guest,

thank you very much for taking the time to post your lovely feedback. It is a great pleasure to know that you had an enjoyable stay with us and that everything was to your satisfaction.

We look forward to welcoming you again at Villa Sassa Hotel, Residence & Spa.

VILLA SASSA HOTEL, RESIDENCE & SPA
Member of WorldHotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 12, 2013

This hotel is situated in the city and within walking distance to the lake.
The staff is very helpfull and gives you all explanation needed.
We had an appartment with 2 bedrooms and a kitchen.
Would definately go again when in Lugano.

Room Tip: We stayed in appartment and this is very nice if you are with children
See more room tips
  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tessalgroup, Manager at Villa Sassa Hotel, Residence & Spa, responded to this review, November 19, 2013
Dear Guest,

thank you very much for taking the time to post your lovely feedback. It is a pleasure to read that you enjoyed your stay with us and that we have been able to satisfy your expectations.

We look forward to welcoming you back on your future visit to Lugano.

VILLA SASSA HOTEL, RESIDENCE & SPA
Member of WorldHotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Villa Sassa Hotel, Residence & Spa

Address: Via Tesserete 10, Lugano 6900, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Luxury Hotel in Lugano
#6 Business Hotel in Lugano
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Villa Sassa Hotel, Residence & Spa 4*
Number of rooms: 49
Official Description (provided by the hotel):
On the hills overlooking Lugano, in a marvellous setting, yet just a few minutes walk from the centre of town, Villa Sassa Hotel, Residence & Spa****S is a an oasis of well-being. The hotel enjoays a breathtaking view of Lake Lugano, the city and the surrounding mountains and offers 49 rooms and suites and 71 serviced apartments, a Mediterranean restaurant and lounge bar, conference and banqueting facilities, and a 3,000 sqm Wellness Club and Spa. The very special light shining over Lugano and love of nature are unforgettable at Villa Sassa, the ideal resort to spend a day, a weekend or an entire week or more of pure relaxation. ... more   less 
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Also Known As:
Hotel Sassa And Residence

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