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“Excellent hotel!” 5 of 5 stars
Review of Villa Sassa Hotel, Residence & Spa

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Villa Sassa Hotel, Residence & Spa
4.5 of 5 Hotel   |   Via Tesserete 10, Lugano 6900, Switzerland   |  
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Ranked #12 of 43 Hotels in Lugano
Certificate of Excellence
Geneva, Switzerland
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“Excellent hotel!”
5 of 5 stars Reviewed May 17, 2012

I stayed in Villa Sassa last weekend and I was really impressed by the property.
Rooms are very nice, like a good 4*, but the facilities around are really unique for an hotel of such category.
My accomodation had a large terrace with an amasing view on Lugano and the lake, the hotel is built with very expensive materials, merble is everywhere and service is very attentive in the rooms as well as in public areas. All the staff was also very friendly and they often stopped paying with my 2 yrs old daughter!

What really impressed me is that the hotel has great facilities for a 4*: one of the best SPA I have seen in a 4*, large indoor and outdoor pools, the best gym I have ever seen in an hotel, the only nursery I have seen in an otel accepting the kids from 1 year (not from 3 as usual). Also tis service is complemenary.

I did not mind about the distance from the lake, the hotel is at walking distance from the centre and from the railway station, but other properties on the lake do not offer such a view, such a garden and so many facilities!

Finally, in my opinion this hotel fits for everybody: couples looking for a romantik oasis of peace, families with kids, friends, businessmen looking comfort after a day of work.

Next time I will go to Lugano I will defenitely stop in this property!

PS I forgot to say about the breakfast, I was on diet and I had a wide range of healthy food in my choice, my husband and my daughter, not on diet, really enjoyed the"unhealty" part of the buffet, they told me that the home made cakes were delicious!

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tessalgroup, Manager at Villa Sassa Hotel, Residence & Spa, responded to this review, July 31, 2012
Dear Guest- Dear Antonella and Family!

It was a great pleasure to have you as our guest and we appreciate the time you have taken to share your experiences here on Tripadvisor!

We have forwarded your comments also to the relevant departments as positive feedback is very valuable and our employees are very happy to read about your experiences.

Hopefully we will have the great pleasure to have you with us again- please do not hesitate to notify us in advance so we can cater for your special diet needs as per your expectations,

Kind regards

VILLA SASSA HOTEL, RESIDENCE & SPA
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264 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Toronto, Canada
Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed April 12, 2012

The first time we visited Lugano, we stayed at a hotel right on the lake. We enjoyed it then as we watched the August 1 fireworks. This time, Villa Sassa became our Lugano destination as family connected us with Roland Henkel, the Director of the hotel. The hotel was a hit with the family that we decided to stay another night. Our grand daughter was delighted to see that in their huge family room, she has her own separate bedroom. Our rooms are very spacious with lots of storage for long stay, a kitchen, a living room, a lounge and just outside is the swimming pool. The decor, though for others was a bit outdated, made us recall our own versions of the 90's. It simply added to our enjoyment.

On our first evening, we went for drinks in the restaurant-bar and enjoyed the spectacular view of Lugano which we failed to see last time not having stayed at a higher location. For dinner, we walked to town and it was easy given the age range of our family present at 13-69. We enjoyed breakfast at the restaurant overlooking Lugano. Being a spa, breakfast has its good selection of healthy options. The full blooms of the begonias in the garden added to the beauty of the place.

Younger members of the family really enjoyed the pool. Next time, we plan to stay a bit longer and try some of the offers at the Spa.

What we notice is that the staff quietly but effectively run the hotel and gave us a very enjoyable stay.

Room Tip: If you have children, go for the corner rooms as they have separate bedrooms for kids.
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  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tessalgroup, Manager at Villa Sassa Hotel, Residence & Spa, responded to this review, April 13, 2012
Dear guest,

It was our great pleasure to have you and your family with us and we are pleased to read here that you have enjoyed your stay with us.

Lugano has certainly a lot to offer so it is always worth it to visit our beautiful city not only twice but at least twice a year.

Mr Roland Henkel and his Team is waiting for you to return. Meanwhile please stay friends with us on facebook to receive the latest news and offers.

Best regards

RETO STOECKENIUS
VILLA SASSA HOTEL, RESORT AND SPA
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Boston, Massachusetts
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed April 6, 2012

This spa hotel has excellent facilities with great large suites, suitable for families or anyone who likes to have space. Fully equiped with kitchen and full bathrooms, great view of the lake and garden. Breakfast is abundant of all sorts of delicious cold cuts, cereals, omelettes, etc. The spa has a really great turkish bath and sauna. Lovely indoor pool and outdoor also, indoor pool not suitable for children under 4. Children need supervision at the pool.

  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tessalgroup, Manager at Villa Sassa Hotel, Residence & Spa, responded to this review, April 11, 2012
Dear guest,
Thank you very much for your kind review.

We are very satisfied to read that you have had a pleasant time in our Hotel and enoyed your stay in Lugano.

It is highly appreciated that you have taken the time to share this experience with us and others here on Tripadvisor.

Hopefully we will be able to welcome you soon again.

Kind regards

VILLA SASSA HOTEL RESORT AND SPA
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Zurich, Switzerland
Level Contributor
54 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed February 28, 2012

We stayed for a weekend and felt at home away from home right away. A great place in a park like setting yet within the town of Lugano - so in walkable distance to the city center via small cobbled roads or major arteries ...
The room was well appointed with a marble bathroom (nice size, for a standard size room in which we stayed). Breakfast was plentiful and the rooms have a balcony or patio!

Room Tip: Building is L -shaped with the east side of the vertical leg getting the lake view. The horizontal b...
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  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tessalgroup, General Manager at Villa Sassa Hotel, Residence & Spa, responded to this review, March 1, 2012
Dear Guest,
Thank you very much for staying with us at Villa Sassa, Hotel, Residence and SPA.
We are honoured to read your positive comments and we are glad you enjoyed your stay so much.

Additionally we wanted to say Thank you for taking the time to share your experiences here.

Hopefully we will welcome you soon again in Lugano- spring has just arrived as well.
All news and updates you can find on our Facebook page- please follow us!

Best regards
Villa Sassa Hotel, Residence & SPA
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Nicosia, Cyprus
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed February 28, 2012

I stayed in a very spacious room with two double bedrooms, two bathrooms, a kitchen and a spacious living-room with a dining table. Very very clean hotel. Spacious bathroom and bath tube. There was a shower as well. I had a view to the lake and the surrounding mountains, it was great. Large balcony for summer nights, this place is ideal for couples. The staff was very polite and friendly. The breakfast room was wonderful, with large windows that let the morning light in, providing a great view to the magic scenery.

Room Tip: Select a room with view at the lake.
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  • Stayed February 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tessalgroup, General Manager at Villa Sassa Hotel, Residence & Spa, responded to this review, March 1, 2012
Dear Guest- Kalimera Sotiaki,

Thank you very much for your review here. We are honoured that you find your way to Villa Sassa all the way from Cyprus. We understand you enjoyed the view over our Lugano Lake and we hope you had the possibility to explore the area.

Especially your comments about our staff are highly appreciated and we have shared them internally.

Wishing you all the best

VILLA SASSA HOTEL, RESIDENCE & SPA
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Zürich, Switzerland
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed January 29, 2012

This hotel is excellent. We arrived with our dog and small baby and the receptionist upgraded us to a suite without even telling us. The customer service is exceptional! The spa/pool area is very nice. The breakfast is excellent and the view even better! I cannot say enough nice things about this hotel. It was very kid and dog friendly too!

Room Tip: Pay more to have a lake view because the view especially at night is remarkable.
See more room tips
  • Stayed January 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tessalgroup, General Manager at Villa Sassa Hotel, Residence & Spa, responded to this review, March 1, 2012
Dear Iam, Gruezi nach Zürich

Thank you very much for your reply- we very honoured to have your whole family (including your sweet dog) with us here in Lugano.

The last days spring has arrived so the city will be even more beautiful and we will open our outside Pool soon again.

For any special offers and all news- please follow us on facebook.
Looking forward to your next stay with us,

Best regards

VIILA SASSA HOTEL, RESIDENCE & SPA
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Al Muharraq, Bahrain
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 19, 2011

its has very nice views of the lake. the rooms are spacious. the decoration is quit old. the bed is very hard had stiff shoulders when i wake up.

  • Stayed July 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tessalgroup, Direttore generale at Villa Sassa Hotel, Residence & Spa, responded to this review, November 21, 2011
Dear Guest,

Thank you very much for posting your review here on Tripadvisor. We are glad that you overall enjoyed your stay.
There are indeed some plans ti start refurbishing our rooms as from this winter.
Hopefully we will have the pleasure welcoming you next year again to show you the some results.

Follow us on facebook to get the latest updates and news.

Kind regards

Villa Sassa
Hotel, Residence & SPA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Villa Sassa Hotel, Residence & Spa

Address: Via Tesserete 10, Lugano 6900, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Lugano
#5 Luxury Hotel in Lugano
#6 Business Hotel in Lugano
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Villa Sassa Hotel, Residence & Spa 4.5*
Number of rooms: 49
Official Description (provided by the hotel):
On the hills overlooking Lugano, in a marvellous setting, yet just a few minutes walk from the centre of town, Villa Sassa Hotel, Residence & Spa****S is a an oasis of well-being. The hotel enjoays a breathtaking view of Lake Lugano, the city and the surrounding mountains and offers 49 rooms and suites and 71 serviced apartments, a Mediterranean restaurant and lounge bar, conference and banqueting facilities, and a 3,000 sqm Wellness Club and Spa. The very special light shining over Lugano and love of nature are unforgettable at Villa Sassa, the ideal resort to spend a day, a weekend or an entire week or more of pure relaxation. ... more   less 
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Also Known As:
Hotel Sassa And Residence

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