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“great hotel, great staff, great value” 5 of 5 stars
Review of Continental Parkhotel

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Continental Parkhotel
3.5 of 5 Hotel   |   Via Basilea 28, Lugano 6903, Switzerland   |  
Hotel amenities
Ranked #6 of 43 Hotels in Lugano
Certificate of Excellence
Holbrook, New York
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“great hotel, great staff, great value”
5 of 5 stars Reviewed May 29, 2014

we can't say enough good things about the Continentalpark Hotel in Lugano. The management very kindly upgraded us to their Prestige top room (without us asking) which was a gorgeous room. Spotlessly clean and well appointed, like the rest of their hotel. Staff made us feel like welcome and honored guests. Everyone we interacted with went out of their way to be helpful; the location was perfect for easily getting in and out of the city of Lugano. Their breakfast buffet was also a nice surprise, much better than the other 4 hotels we stayed at during our 14 days in Switzerland. Wish they could replicate the Continentalpark and their staff throughout other Swiss cities, we would have stayed at them all. The only downside was leaving and having to stay elsewhere during our trip to other regions (none of the remaining nor previous hotels in Lucerne, Interlaken, Lausanne, or Geneva came close to the 4 star quality of the Continentalpark).

Room Tip: if you are concerned about noise from the trains, request a room facing the back (garden / pool area...
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  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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454 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
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Melbourne
Level Contributor
74 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed May 27, 2014 via mobile

We stayed at the Continental Parkhotel for two nights. We selected it as it was convenient to the railway station (500 metres easy walk). We were asked if we would like a lake view room and when you're in Lugano what else would you want to look at. Our room was a good size, big enough for us and our suitcases. Bathroom was good -the shower magnificent. The beds were firm but comfortable. Our balcony overlooked the lake, the mountains and the railway line, but the fantastic views more than compensated for the noise from the trains, and when you shut the extremely efficient windows you couldn't hear a sound anyway.
The breakfast which was included in the cost was outstanding. It was the best we have found in Europe. There was something to suit everyone's taste. The staff were very friendly and very helpful and were a credit to the management. The surrounding gardens and pool area provided a lovely relaxing environment. We would definitely stay here again.

Stayed May 2014, traveled as a couple
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Birkirkara, Malta
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 22, 2014

We had a lovely weekend break at this hotel. The breakfast is vast and great, the staff are so helpful and well educated and the breakfast room and view is lovely. I love the newsletter they leave on all the tables with suggested excursions and sightseeing.
We received an upgrade from the comfort room to the standard room with a lake view. The only hitch was that the curtains had no black out so at 5.30 - 6.00am we would wake up with the sunlight beaming in . we didn't mind actually as we got more out of the day......
Free car park is a blessing and being on top of the hill going to the hotel is easy.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amstelveen, The Netherlands
Level Contributor
231 reviews
169 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
4 of 5 stars Reviewed May 12, 2014

Hotel is at the top of the town, with a nice view. Plenty of free parking. Awesome staff. We got an upgrade to a big spacious family room; good beds and good shower, TV and DVD player. Only letdown was the thin curtains (no black-out) which let through all the light (daylight and outside hotel lamps). Breakfast was decent enough. Small kids playground in the garden. Very cold outside pool, which we therefore did not use (not yet heated in early May!).

It is next to the train station and takes a short walk down to get to the city center (and a cable car up if you don't want to walk back up).

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Queensland
Level Contributor
54 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed May 7, 2014

Flew into Milan from Australia and eventually after some drama caught the train to Lugano. Easy walk to hotel from station,delighted to find had been upgraded and had a third floor superior room with balcony. The view was amazing over the lake. Short walk to furnicular down to Old Town.Large room and bathroom ,extremely comfortable beds. Reception staff helpful.
Dinner in the lovely dining room remains the best meal of our trip and the breakfast buffet in the morning was one of the most delicious and visually attractive I have seen. The wait staff were lovely.It was a perfect place to start our trip and recover from jet lag.A little expensive but worth it.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 23, 2014

Only used first time as a stop over, however Hotel and room was really great.
Good value and good location near rail station and town centre only a short walk.
Carparking spaces included.
Staff friendly and helpful - recommended value and location

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 8, 2014

Lugano is a beautiful city on the lake. If you want a hotel that is convenient to the train station, this is the place for you. The hotel is located on the hill above the station, it is all of a 5 minute walk. The train can be noisy if you sleep with your windows open, but not a problem otherwise. The views from the rooms are of the town and the lake. You can sit on the terrace outside of your room and enjoy the lake and the snow capped mountains.
It is a steep walk up and down the hill to the center of town and the lake, but it is only a 10 - 15 minute walk and there is funicular if you're not up for it which is really fun and only about a franc to ride.
We stayed here 3 different times over the course of 2 weeks and each time we stayed, our room was upgraded. We were in 3 totally different rooms, but all were clean, roomy and comfortable. the bathrooms appeared to be recently upgraded and were very nice. We found it interesting that each room was so different in layout and set up, but we appreciated the staff's thoughfulness in upgrading us and we liked each room we stayed in. The room on the 4th floor was the best - it was considered one of their premier rooms and was definitely a couple of notches above the other rooms we stayed in.
The breakfast was average as compared to the others we had on this trip, but it had everything you needed, eggs, yogurt, fruit, cheese, sausages, pastries, cereal. The hotel has a restaurant and bar, neither of which we tried. It was not swimming weather when we were there, but the pool out back was beautiful and inviting.
Would definitely recommend the Continental Park Hotel.

Room Tip: Ask for a room on the 4th floor overlooking the lake. Beautiful.
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  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Continental Parkhotel

Address: Via Basilea 28, Lugano 6903, Switzerland
Location: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Amenities:
Bar / Lounge Children Activities ( Kid / Family Friendly )
Hotel Style:
#4 Romantic Hotel in Lugano
#4 Business Hotel in Lugano
#5 Family Hotel in Lugano
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Continental Parkhotel 3.5*
Number of rooms: 135
Reservation Options:
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Also Known As:
Continental Parkhotel Lugano
Continental Parkhotel Hotel Lugano

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